Appointment details Employer Liaison Coordinator (Fixed term until 31 August 2015) Closing date 25 March 2015 Ref: R150068 Contents About Aston University Welcome from Professor Helen Higson OBE, Deputy Vice Chancellor Careers + Placements Job description Person specification Salary and benefits How to apply and the selection process Outline terms and conditions About Aston University At a time of significant change within the Higher Education sector, with more emphasis being placed on widening participation, graduate employment, the student experience and the impact of research on society, Aston looks forward to the future with confidence. Aston’s vision is to be the UK’s leading University for business, enterprise and the professions, where original research has a positive impact on the world around us. Aston’s strategy ‘Forward to 2020’ describes Aston as a top research-led international University renowned for developing future leaders of business and the professions. We already ‘punch above our weight’ and have high, yet realistic, aspirations for 2020 that include: Ranked within the top 1% of universities in the world, and consistently in the Top 20 in the UK In the Top 10 for Graduate Employability in the UK and Top 40 worldwide Focussed on the needs of business and the professions, with all Aston undergraduate students taking part in integrated work experience Carrying out world class research that leads to the creation of practical and applicable solutions for the challenges of the future, and contributes to the development of research leaders and entrepreneurs Providing an inspiring, challenge-based education for students, equipping them to develop into global citizens, with the skills, knowledge and confidence they will need to achieve their goals and reach their full life potential Engaging with our community and city, recruiting students with talent regardless of income and background, and partnering with business, the professions and the public sector Putting sustainability at the centre of all we do, ensuring that Aston is one of the greenest and most sustainable of all UK universities, in the Top 5 of the People and Planet League. Students are at the heart of everything we do within Aston’s small and friendly community – in the way we think and in the way we act. The student experience is distinctive and unique at Aston because it is built and lived by students and staff as equal partners in the relationship. Our students are engaged in all aspects of their academic and social lives at Aston; our staff are genuinely interested in their students, their success and their welfare, and are universally approachable and friendly. Welcome from Professor Helen Higson Dear applicant I am delighted that you are considering applying for this position at what is a particularly exciting time for Aston University, and an incredibly challenging time for the Higher Education (HE) sector. The HE sector is currently experiencing an unprecedented scale and pace of change, combined with a high degree of ambiguity and uncertainty. Aston is well positioned for the future. Our vision ‘Employable Graduates; Exploitable Research’ not only inspires and motivates students, but speaks to business and governments, who will increasingly look to Aston for ideas and partnership. I look forward to receiving your application, and learning more about how you feel you can contribute to Aston’s continuing success. Professor Helen Higson Deputy Vice-Chancellor Careers + Placements The services of the Careers+Placements are available to students from the moment they begin their studies at Aston, right up to three years after they graduate. We help with careers queries, decision making and provide placements support. The Placements Team At Aston University, placements are key elements of our 2020 strategy. We believe the placement year drives our excellence in employability with Aston University currently ranked in the top ten for graduate level employability. But competition in the sector is fierce so to protect our heritage USP we cannot rest on our laurels. At present around 73 per cent of Aston undergraduates opt for a placement as part of a four year programme, our key strategic objective is to achieve 100% take-up of placements by 2020, with over one third of those students undertaking their placement overseas. Aston currently has over 1000 students on placement in the UK and abroad. Depending on the programme, the placement year is an integral or optional part of the Aston’s degree, with the third year of the degree involving a placement. In order to achieve our strategic objectives, and enable us to offer an exceptional experience our students and employers are supported by three interlinked teams, which together make up the Placements Team. The Student Support Team provides a programme of support for students to maximise their success in their placement search and whilst on placement. Each school of study has a dedicated Placement Coordinator who provides students with the most relevant placement information for their degree programme. The team also support students during their placement year, ensuring they really capitalise on the placement experience. The International Placements Team provides support to students undertaking work and study placements overseas, students on the Erasmus scheme, International students and overseas employers and institutions. Again, their support continues throughout the placement year, using their specialist knowledge and skills to provide tailored support, step by step throughout the placement. The Employer Engagement & Marketing Team offers a single point of contact for employers from all sectors and industries to engage with Aston University for recruitment activities. As well as taking the lead on our innovative student communications; ensuring our students are informed and engaged. The placement year provides our students with the opportunity to take on graduate level responsibility and ‘try out’ a career path. It also enables them to apply their theoretical knowledge to a real work place whilst gaining professional experience and developing their employability skills. We believe that our placement year and year abroad programmes are a big factor in our students securing graduate level jobs, year on year our graduate employability figures are consistently high: “Aston turns out some of the most sought-after graduates in Britain, with 89.2% landing graduate-level jobs. Aston is 1st in the Midlands (East & West) for graduate employability, ahead of local Russell Group competitors Birmingham, Warwick and Nottingham”. (Sunday Times University Guide 2013) For more information, visit our website www.aston.ac.uk/ Department Structure Director of Employability Careers Team Graduate Advantage Team Head of Placements International Placements Manager International Placements Team Employer Engagement & Marketing Manager Employer Liaison Coordinator Employer Liaison and Marketing Coordinator Employer Liaison Manager Events Coordinator Employer Projects Manager Marketing Assistant Student Support Manager Student Support Team Job description The Employer Liaison Coordinator role works across both the Careers and Placements teams and will contribute to the 3 key performance indicators we are currently working towards; 100% of students taking a placement by 2020 Maintaining Top 10 graduate level employment Offering an exceptional experience to Aston’s students, graduates and employers This is an exciting role providing support on all Careers and Placements marketing and communication activities. You will assist in developing marketing campaign plans and executing them, organising employer and student events, producing a variety of literature and writing a wide range of marketing material. The post holder will also be responsible for generating graduate and placement opportunities and account managing relationships with employers both locally and nationally and the accurate administration and the maintenance of systems and processes. Reporting to the Employer Engagement and Marketing Manager you are responsible for successfully implementing the Careers and Placements Employer Engagement Plan and the Marketing & Communications strategy effectively. Working within a fast paced team you will work to deadlines, often under pressure; have creative flair and strong communications skills with the ability to build strong relationships both internally and externally. Responsibilities Consulting with businesses to explain the structure and operation of the schemes available within Careers and Placements, you will proactively source opportunities in the UK for more than 1500 placement students in all Schools, ensuring that they meet the agreed programme criteria. Provide first point of contact and account manage relationships with graduate recruiters and placement providers locally, nationally and where these are international, you will work closely with the International Team to coordinate the most effective relationships. Working in collaboration with your designated Schools, and working with internal teams you will coordinate and deliver an employer engagement plan to increase graduate and placement opportunities. Generate new business leads for Careers and Placements through mail outs, telemarketing and other proactive routes. As part of the marketing fulfilment process you will monitor the quantity and quality of new business leads performance across the team. Set up effective systems and processes for employers, students and colleagues. Maintain communication channels via the web enabling access to placement information for more than 2000 students and employers each year, and consistently delivering excellent customer service. Working with the internal teams to organise student led campaigns, devise student facing communications and produce the required marketing material to support activity. To support the objective of 100% placement uptake by 2020 these marketing activities should promote the concept of placements amongst students, encouraging flexibility in student placement choice, within the requirements of their course, and raising overall placement demand. Working closely with the Placement Coordinators you will ensure student placement preferences are gathered, enabling a balance to be achieved between placement supply and demand, across different types of placements. Taking your lead from the Employer Engagement and Marketing Manager, and working closely with all internal teams, devise and implement a communications plan for students during their placement, to include; quarterly bulletins, end of placement surveys, competitions, social media activity. Provide assistance with coordinating and publicising a calendar of employer events for Careers and Placements. This will include leading on placement events linked to your designated Schools and providing support at the Careers Fairs as required. Maintain the University CRM system or other associated databases with details of prospective Careers and Placements providers and progress. Using this information you will provide regular updates and reports to the Employer Engagement and Marketing Manager. You will contribute to the recording and evaluation of placement activity, including keeping records and monitoring expenditure for cost/benefit reviews and measuring the performance of marketing activities. Ensure activities meet with requirements of legislation including Data Protection, Employment and Health and Safety Legislation. Undertake any other duties as and when required at the request of the Director of Employability, Head of Placements and Head of Careers. Person specification Essential Method of assessment Education and qualifications Educated to A level or equivalent, or experience in a similar level and type of role. Application form Experience Previously supported a marketing/sales/recruitment function. Application form Experience of delivering excellent customer service to diverse stakeholders, including supporting customers remotely and face to face and offering guidance and advice. Application form, Interview Experience of working to targets or KPIs. Application form, Interview Experience of setting up new processes and systems. Application form, Interview Experience of Identifying customers’ needs and managing expectations. Application form, Interview Exposure to CRM packages, online content management. Application form, Interview Basic understanding of recruitment and selection processes. Application form, Develops strong relationships with a wide range of stakeholders. Application form, Interview Excellent IT skills: MS Office suite. Application form Strong ability to write copy, proof read and edit. Application form, Test Ability to sell the benefits of a service. Application form, Interview Able to analyse problems and use judgment to propose good solutions. Application form, Interview Essential Method of assessment Able to work cooperatively with others, showing flexibility and adaptability. Application form, Interview Able to convey information in an understandable and engaging manner. Application form, Interview, Presentation Aptitude and skills Aptitude and Skills Education and qualifications Experience Aptitude and skills Desirable Method of assessment Degree or equivalent qualification. Application form Further qualification relating to any aspect of the role. Application form Experience of working an administration role. Application form, Interview Experience of account management. Application form Knowledge or understanding of the graduate labour market. Application form Previous use of desk top publishing packages. Application form Salary & benefits This post is offered on a fixed term basis until 31 August 2015. The appointment is Grade 6 and the salary range for this grade is £21,391 - £23,386 per annum pro rata Holiday entitlement 25 days per annum per annum pro, in addition to 13 days public and university holiday pro rata. Pension Eligible staff are offered a defined benefit pension with the Aston University Pension Scheme (AUPS) Contribution pay The University’s Performance Development and Reward Scheme provides for salary enhancement for staff who are considered to be performing at an exceptional level on a consistent basis. Relocation Aston University aims to recruit the most talented individuals. This policy is intended to support this aim by providing assistance to new employees who have to relocate to take up a position. This policy applies to staff appointed to a position from 1 January 2014 at grade 7 (salary point 25) or above on an open-ended contract or to a fixed term position of two years or more, and who have to relocate their place of residence in order to take up the appointment. Visit our website: aston.ac.uk/hr for full details of our salary scales and the benefits Aston University staff enjoy. How to apply and the selection process Please visit our website aston.ac.uk/jobs to apply online. If you do not have internet access, call 0121 204 4500 and leave your name and address quoting the job title and reference number. Closing date for applications 25 March 2015 Assessment centre date 9 April 2015 Please contact Angie Robinson, Employer Engagement and Marketing Manager, for an informal discussion about the post. Tel: +44(0) 121 204 4945 Email: [email protected] If you would like information on the progress of your application, advice on any aspect of the appointment process, or a conversation about our terms and conditions of service, please contact: Anne-Marie Lokwiya HR Advisor +44 (0)121 204 5385 [email protected] Anthony Madarani HR Administrator +44 (0)121 204 4892 [email protected] Outline terms and conditions of the appointment Qualifications Successful candidates will be required to produce evidence of their qualifications upon joining the University Medical clearance It is a condition of appointment that newly-appointed staff receive medical clearance from the University’s Health Centre. Eligibility to work in the UK Candidates who are not citizens of the United Kingdom, or of another EEA member country, should ensure that they meet the requirements of one of the 5 tiers of the immigration points based system. Candidates should check their eligibility to enter or remain in the UK in advance of making any job application using the points-based calculator on the UK Visas and Immigration website. If you do not meet the minimum points requirement, you will not be able to work in the UK and any application for employment would be unsuccessful. Document checks As a result of the implementation of sections 15 to 26 of the Immigration, Asylum and Nationality 2006 Act on 29 February 2008, the University requires all prospective and, in some cases, current employees, to provide documentation to verify their eligibility to work in the UK. Further information about these requirements can be found on the UK Visas and Immigration website. Equal opportunities Aston University promotes equality and diversity in all aspects of its work. We aim to ensure, through our admissions policies for students, and our staff recruitment and selection processes, that we encourage applications from all groups represented in the wider community at a local, national and international level. The University will endeavour not to discriminate unfairly or illegally, directly or indirectly, against students or potential students, staff or potential staff. This commitment applies to all functions of the University and to any stage of an individual’s career at Aston. An Equal Opportunities Monitoring Form is included with the application form. Data Protection Act 1998 Your application will only be used to inform the selection process, unless you are successful, in which case it will form the basis of your personal record with the University which will be stored in manual and/or electronic files. Information in statistical form on present and former employees is given to appropriate outside bodies. Data you provide on the Equal Opportunities Monitoring Form will be included in a general database, for statistical monitoring purposes, enabling the University to monitor the effectiveness of its Policy, Code of Practice and Guidelines on Equal Opportunities in Employment. Individuals will not be identified by name. Disclosure and Barring Service (DBS) Under the Rehabilitation of Offenders Act 1974, a person with a criminal record is not required to disclose any spent convictions unless the position they are applying for is listed as an exception under the act. Full details of our terms and conditions of service and associated policies and procedures are available online at www.aston.ac.uk/hr.
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