Appointment details Employer Liaison Coordinator - Jobs

Appointment details
Employer Liaison Coordinator
(Fixed term until 31 August 2015)
Closing date
25 March 2015
Ref: R150068
Contents
 About Aston University
 Welcome from Professor Helen Higson OBE, Deputy Vice Chancellor
 Careers + Placements
 Job description
 Person specification
 Salary and benefits
 How to apply and the selection process
 Outline terms and conditions
About Aston University
At a time of significant change within the Higher
Education sector, with more emphasis being placed on
widening participation, graduate employment, the
student experience and the impact of research on
society, Aston looks forward to the future with
confidence.
Aston’s vision is to be the UK’s leading University for
business, enterprise and the professions, where
original research has a positive impact on the world
around us. Aston’s strategy ‘Forward to 2020’
describes Aston as a top research-led international
University renowned for developing future leaders of
business and the professions.
We already ‘punch above our weight’ and have high,
yet realistic, aspirations for 2020 that include:
 Ranked within the top 1% of universities in the
world, and consistently in the Top 20 in the UK
 In the Top 10 for Graduate Employability in the
UK and Top 40 worldwide
 Focussed on the needs of business and the
professions, with all Aston undergraduate
students taking part in integrated work
experience
 Carrying out world class research that leads to
the creation of practical and applicable
solutions for the challenges of the future, and
contributes to the development of research
leaders and entrepreneurs
 Providing an inspiring, challenge-based
education for students, equipping them to
develop into global citizens, with the skills,
knowledge and confidence they will need to
achieve their goals and reach their full life
potential
 Engaging with our community and city,
recruiting students with talent regardless of
income and background, and partnering with
business, the professions and the public sector
 Putting sustainability at the centre of all we do,
ensuring that Aston is one of the greenest and
most sustainable of all UK universities, in the
Top 5 of the People and Planet League.
Students are at the heart of everything we do within
Aston’s small and friendly community – in the way we
think and in the way we act. The student experience is
distinctive and unique at Aston because it is built and
lived by students and staff as equal partners in the
relationship. Our students are engaged in all aspects
of their academic and social lives at Aston; our staff
are genuinely interested in their students, their
success and their welfare, and are universally
approachable and friendly.
Welcome from Professor Helen Higson
Dear applicant
I am delighted that you are considering applying for this position at what is a particularly exciting time
for Aston University, and an incredibly challenging time for the Higher Education (HE) sector. The HE
sector is currently experiencing an unprecedented scale and pace of change, combined with a high
degree of ambiguity and uncertainty.
Aston is well positioned for the future. Our vision ‘Employable Graduates; Exploitable Research’ not
only inspires and motivates students, but speaks to business and governments, who will increasingly
look to Aston for ideas and partnership.
I look forward to receiving your application, and learning more about how you feel you can contribute to
Aston’s continuing success.
Professor Helen Higson
Deputy Vice-Chancellor
Careers + Placements
The services of the Careers+Placements are available
to students from the moment they begin their studies
at Aston, right up to three years after they graduate.
We help with careers queries, decision making and
provide placements support.
The Placements Team
At Aston University, placements are key elements of
our 2020 strategy. We believe the placement year
drives our excellence in employability with Aston
University currently ranked in the top ten for graduate
level employability. But competition in the sector is
fierce so to protect our heritage USP we cannot rest on
our laurels. At present around 73 per cent of Aston
undergraduates opt for a placement as part of a four
year programme, our key strategic objective is to
achieve 100% take-up of placements by 2020, with
over one third of those students undertaking their
placement overseas.
Aston currently has over 1000 students on placement
in the UK and abroad. Depending on the programme,
the placement year is an integral or optional part of the
Aston’s degree, with the third year of the degree
involving a placement.
In order to achieve our strategic objectives, and enable
us to offer an exceptional experience our students and
employers are supported by three interlinked teams,
which together make up the Placements Team.
The Student Support Team provides a programme of
support for students to maximise their success in their
placement search and whilst on placement. Each
school of study has a dedicated Placement
Coordinator who provides students with the most
relevant placement information for their degree
programme. The team also support students during
their placement year, ensuring they really capitalise on
the placement experience.
The International Placements Team provides support
to students undertaking work and study placements
overseas, students on the Erasmus scheme,
International students and overseas employers and
institutions. Again, their support continues throughout
the placement year, using their specialist knowledge
and skills to provide tailored support, step by step
throughout the placement.
The Employer Engagement & Marketing Team offers a
single point of contact for employers from all sectors
and industries to engage with Aston University for
recruitment activities. As well as taking the lead on our
innovative student communications; ensuring our
students are informed and engaged.
The placement year provides our students with the
opportunity to take on graduate level responsibility and
‘try out’ a career path. It also enables them to apply
their theoretical knowledge to a real work place whilst
gaining professional experience and developing their
employability skills.
We believe that our placement year and year abroad
programmes are a big factor in our students securing
graduate level jobs, year on year our graduate
employability figures are consistently high:
“Aston turns out some of the most sought-after
graduates in Britain, with 89.2% landing graduate-level
jobs. Aston is 1st in the Midlands (East & West) for
graduate employability, ahead of local Russell Group
competitors Birmingham, Warwick and Nottingham”.
(Sunday Times University Guide 2013)
For more information, visit our website
www.aston.ac.uk/
Department Structure
Director of
Employability
Careers Team
Graduate Advantage
Team
Head of Placements
International
Placements Manager
International
Placements Team
Employer
Engagement &
Marketing Manager
Employer Liaison
Coordinator
Employer Liaison
and Marketing
Coordinator
Employer Liaison
Manager
Events Coordinator
Employer Projects
Manager
Marketing Assistant
Student Support
Manager
Student Support
Team
Job description
The Employer Liaison Coordinator role works across both the Careers and Placements teams and will contribute to
the 3 key performance indicators we are currently working towards;



100% of students taking a placement by 2020
Maintaining Top 10 graduate level employment
Offering an exceptional experience to Aston’s students, graduates and employers
This is an exciting role providing support on all Careers and Placements marketing and communication activities. You
will assist in developing marketing campaign plans and executing them, organising employer and student events,
producing a variety of literature and writing a wide range of marketing material. The post holder will also be
responsible for generating graduate and placement opportunities and account managing relationships with employers
both locally and nationally and the accurate administration and the maintenance of systems and processes.
Reporting to the Employer Engagement and Marketing Manager you are responsible for successfully implementing
the Careers and Placements Employer Engagement Plan and the Marketing & Communications strategy effectively.
Working within a fast paced team you will work to deadlines, often under pressure; have creative flair and strong
communications skills with the ability to build strong relationships both internally and externally.
Responsibilities
 Consulting with businesses to explain the structure and operation of the schemes available within Careers and
Placements, you will proactively source opportunities in the UK for more than 1500 placement students in all
Schools, ensuring that they meet the agreed programme criteria.
 Provide first point of contact and account manage relationships with graduate recruiters and placement providers
locally, nationally and where these are international, you will work closely with the International Team to
coordinate the most effective relationships.
 Working in collaboration with your designated Schools, and working with internal teams you will coordinate and
deliver an employer engagement plan to increase graduate and placement opportunities.
 Generate new business leads for Careers and Placements through mail outs, telemarketing and other proactive
routes. As part of the marketing fulfilment process you will monitor the quantity and quality of new business leads
performance across the team.
 Set up effective systems and processes for employers, students and colleagues. Maintain communication
channels via the web enabling access to placement information for more than 2000 students and employers each
year, and consistently delivering excellent customer service.
 Working with the internal teams to organise student led campaigns, devise student facing communications and
produce the required marketing material to support activity. To support the objective of 100% placement uptake by
2020 these marketing activities should promote the concept of placements amongst students, encouraging
flexibility in student placement choice, within the requirements of their course, and raising overall placement
demand. Working closely with the Placement Coordinators you will ensure student placement preferences are
gathered, enabling a balance to be achieved between placement supply and demand, across different types of
placements.
 Taking your lead from the Employer Engagement and Marketing Manager, and working closely with all internal
teams, devise and implement a communications plan for students during their placement, to include; quarterly
bulletins, end of placement surveys, competitions, social media activity.
 Provide assistance with coordinating and publicising a calendar of employer events for Careers and Placements.
This will include leading on placement events linked to your designated Schools and providing support at the
Careers Fairs as required.
 Maintain the University CRM system or other associated databases with details of prospective Careers and
Placements providers and progress. Using this information you will provide regular updates and reports to the
Employer Engagement and Marketing Manager.
 You will contribute to the recording and evaluation of placement activity, including keeping records and monitoring
expenditure for cost/benefit reviews and measuring the performance of marketing activities.
 Ensure activities meet with requirements of legislation including Data Protection, Employment and Health and
Safety Legislation.
 Undertake any other duties as and when required at the request of the Director of Employability, Head of
Placements and Head of Careers.
Person specification
Essential
Method of assessment
Education and qualifications
Educated to A level or equivalent, or experience in a
similar level and type of role.
Application form
Experience
Previously supported a marketing/sales/recruitment
function.
Application form
Experience of delivering excellent customer service to
diverse stakeholders, including supporting customers
remotely and face to face and offering guidance and
advice.
Application form,
Interview
Experience of working to targets or KPIs.
Application form,
Interview
Experience of setting up new processes and systems.
Application form,
Interview
Experience of Identifying customers’ needs and
managing expectations.
Application form,
Interview
Exposure to CRM packages, online content
management.
Application form,
Interview
Basic understanding of recruitment and selection
processes.
Application form,
Develops strong relationships with a wide range of
stakeholders.
Application form,
Interview
Excellent IT skills: MS Office suite.
Application form
Strong ability to write copy, proof read and edit.
Application form, Test
Ability to sell the benefits of a service.
Application form,
Interview
Able to analyse problems and use judgment to propose
good solutions.
Application form,
Interview
Essential
Method of assessment
Able to work cooperatively with others, showing flexibility
and adaptability.
Application form,
Interview
Able to convey information in an understandable and
engaging manner.
Application form,
Interview, Presentation
Aptitude and skills
Aptitude and Skills
Education and qualifications
Experience
Aptitude and skills
Desirable
Method of assessment
Degree or equivalent qualification.
Application form
Further qualification relating to any aspect of the role.
Application form
Experience of working an administration role.
Application form,
Interview
Experience of account management.
Application form
Knowledge or understanding of the graduate labour
market.
Application form
Previous use of desk top publishing packages.
Application form
Salary & benefits
This post is offered on a fixed term basis until 31 August 2015. The appointment is Grade 6 and the salary range for
this grade is £21,391 - £23,386 per annum pro rata
Holiday entitlement
25 days per annum per annum pro, in addition to 13 days public and university
holiday pro rata.
Pension
Eligible staff are offered a defined benefit pension with the Aston University
Pension Scheme (AUPS)
Contribution pay
The University’s Performance Development and Reward Scheme provides for
salary enhancement for staff who are considered to be performing at an
exceptional level on a consistent basis.
Relocation
Aston University aims to recruit the most talented individuals. This policy is
intended to support this aim by providing assistance to new employees who have
to relocate to take up a position. This policy applies to staff appointed to a position
from 1 January 2014 at grade 7 (salary point 25) or above on an open-ended
contract or to a fixed term position of two years or more, and who have to relocate
their place of residence in order to take up the appointment.
Visit our website: aston.ac.uk/hr for full details of our salary scales and the benefits Aston University staff enjoy.
How to apply and the selection process
Please visit our website aston.ac.uk/jobs to apply online. If you do not have internet access, call 0121 204 4500 and
leave your name and address quoting the job title and reference number.
Closing date for applications
25 March 2015
Assessment centre date
9 April 2015
Please contact Angie Robinson, Employer Engagement and Marketing Manager, for an informal discussion about the
post. Tel: +44(0) 121 204 4945 Email: [email protected]
If you would like information on the progress of your application, advice on any aspect of the appointment process, or
a conversation about our terms and conditions of service, please contact:
Anne-Marie Lokwiya
HR Advisor
+44 (0)121 204 5385
[email protected]
Anthony Madarani
HR Administrator
+44 (0)121 204 4892
[email protected]
Outline terms and conditions of the appointment
Qualifications
Successful candidates will be required to produce evidence of their qualifications
upon joining the University
Medical clearance
It is a condition of appointment that newly-appointed staff receive medical
clearance from the University’s Health Centre.
Eligibility to work in the UK
Candidates who are not citizens of the United Kingdom, or of another EEA member
country, should ensure that they meet the requirements of one of the 5 tiers of the
immigration points based system.
Candidates should check their eligibility to enter or remain in the UK in advance of
making any job application using the points-based calculator on the UK Visas and
Immigration website. If you do not meet the minimum points requirement, you will
not be able to work in the UK and any application for employment would be
unsuccessful.
Document checks
As a result of the implementation of sections 15 to 26 of the Immigration, Asylum
and Nationality 2006 Act on 29 February 2008, the University requires all
prospective and, in some cases, current employees, to provide documentation to
verify their eligibility to work in the UK. Further information about these
requirements can be found on the UK Visas and Immigration website.
Equal opportunities
Aston University promotes equality and diversity in all aspects of its work. We aim
to ensure, through our admissions policies for students, and our staff recruitment
and selection processes, that we encourage applications from all groups
represented in the wider community at a local, national and international level.
The University will endeavour not to discriminate unfairly or illegally, directly or
indirectly, against students or potential students, staff or potential staff. This
commitment applies to all functions of the University and to any stage of an
individual’s career at Aston.
An Equal Opportunities Monitoring Form is included with the application form.
Data Protection Act 1998
Your application will only be used to inform the selection process, unless you are
successful, in which case it will form the basis of your personal record with the
University which will be stored in manual and/or electronic files. Information in
statistical form on present and former employees is given to appropriate outside
bodies.
Data you provide on the Equal Opportunities Monitoring Form will be included in a
general database, for statistical monitoring purposes, enabling the University to
monitor the effectiveness of its Policy, Code of Practice and Guidelines on Equal
Opportunities in Employment. Individuals will not be identified by name.
Disclosure and Barring
Service (DBS)
Under the Rehabilitation of Offenders Act 1974, a person with a criminal record is
not required to disclose any spent convictions unless the position they are applying
for is listed as an exception under the act.
Full details of our terms and conditions of service and associated policies and procedures are available online at
www.aston.ac.uk/hr.