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Apri l 201 5
CORE The EDUCAUSE Core Data Service Trends Almanac
DATA A s s o c i a t e ’ s I n s t i t u t i o n s
Since 2002, institutions have been invited annually to contribute data to the EDUCAUSE Core Data Service (CDS). This
SERVICE
almanac summarizes CDS trend data from the 2011, 2012, 2013, and 2014 surveys for a subset of responding institutions.
Some publicly available data from the Integrated Postsecondary Education Data System (IPEDS, www.nces.ed.gov/ipeds/)
are used in calculating metrics. Reported statistics are either an estimated proportion of the population or an estimated
median (rather than a mean). CDS participants can access data at www.educause.edu/coredata; nonparticipants can access
other CDS resources at this site.
Number of 2014 CDS participants: 131
Core Metrics
Support Services
FY
2009/10
FY
2010/11*
FY
2012/13
FY
2013/14
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Total central IT spending per institutional
FTE (students, faculty, and staff)
$506
$516
$544
$599
Institutions offering walk-in help desk
services‡
83%
87%
91%
87%
Total central IT spending per institutional
employee (faculty and staff)
$4,126
$4,131
$4,171
$4,090
Institutions offering help desk services via web
form‡
64%
70%
71%
81%
5%
5%
6%
6%
Institutions offering help desk services via
instant message‡
16%
25%
30%
52%
Central IT compensation spending as a
percentage of total central IT spending
52%
52%
54%
50%
4%
5%
6%
47%
Central IT training spending per central
IT staff FTE
$ 782
$ 711
$ 769
$ 620
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
3%
3%
Student FTE per lab/cluster workstation
provided by central IT‡
Total central IT spending as percentage of
institutional expenses
Central IT staff as a percentage of institutional
employees (faculty and staff)
4%
Student workers as a percentage of total
central IT FTE
6%
7%
7%
Central IT FTEs per 1,000 institutional FTEs
4.5
4.6
4.8
3%
Institutions offering help desk services via text
message‡
Educational Technology Services
12
7
8
14
7%
Student FTE per kiosk workstation provided by
central IT‡
266
474
334
504
4.7
Student FTE per virtual lab/cluster workstation
provided by central IT‡
–
100
133
51
210
195
195
183
Student FTE per laptop/tablet provided by
central IT for checkout or loan‡
Institutional IT Strategy
Teaching and learning support services rising the most
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Institutions whose highest-ranking IT
officer is on presidential cabinet
57%
60%
65%
66%
Student technology assistants available to help
faculty use technology
32%
40%
40%
40%
Institutions with a designated student
technology fee
71%
76%
71%
70%
Instructional designers to help faculty develop
courses and course materials
83%
85%
89%
89%
$191
$191
$203
$221
Instructional technologists to assist faculty and
instructional designers with integration of IT
into teaching and learning
89%
97%
95%
94%
Student technology fee (annualized)
©2015 EDUCAUSE. CC by-nc-nd
Research Technology Services
Information Security
FY
2010/11
FY
2011/12
FY
2012/13
Institutions providing integrated IT support
for research computing‡
4%
7%
4%
5%
Institutions planning to provide integrated
IT support for research computing‡
2%
0%
0%
12%
–
–
FY
2013/14
IT-related research consulting and support services rising the most
Insufficient sample sizes
–
–
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Institutions that are members of an
authentication federation (e.g., InCommon)‡
2%
9%
9%
5%
Institutions that have conducted any sort of
IT security risk assessment
82%
81%
75%
83%
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Information Systems and Applications
Operational IT services for researchers rising the most
Insufficient sample sizes
–
–
–
Systems more likely to be replaced in the next three years‡
–
Data Centers
E-mail: student
9%
9%
13%
14%
Room scheduling
–
–
13%
17%
Business intelligence reporting
–
–
6%
10%
22%
16%
20%
26%
2%
8%
12%
6%
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Institutions using commercial data center
services
12%
18%
11%
16%
Institutions participating in cross-institutional
data center hosting
50%
46%
48%
47%
Systems less likely to be replaced in the next three years‡
Institutions that tested data center disaster
recovery plans in past year
21%
20%
28%
33%
Learning (course) management
26%
13%
12%
9%
Institutions with no data center disaster
recovery plans in place†
Advancement/fundraising
13%
9%
9%
7%
29%
23%
15%
13%
9%
6%
5%
6%
Library
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
100
100
190
225
–
48%
81%
62%
Student housing with landlines in some
or all rooms†
13%
11%
38%
59%
Institutions that provide ubiquitous cell
service‡
6%
12%
24%
21%
MB/sec commodity Internet capacity†
Access points that are 802.11n†
Student information
* FY 2011/12 data were not collected in CDS on either expenditures or funding.
Communications Infrastructure
IT service desk management
†
Statistically significant change across trend period.
‡
Question format changed across trend period. For help identifying question changes, please contact [email protected].
Note: Dollar amounts are not adjusted for inflation.