Apri l 201 5
CORE The EDUCAUSE Core Data Service Trends Almanac
DATA A l l B a c h e l o r ’ s I n s t i t u t i o n s
Since 2002, institutions have been invited annually to contribute data to the EDUCAUSE Core Data Service (CDS). This
SERVICE
almanac summarizes CDS trend data from the 2011, 2012, 2013, and 2014 surveys for a subset of responding institutions.
Some publicly available data from the Integrated Postsecondary Education Data System (IPEDS, www.nces.ed.gov/ipeds/)
are used in calculating metrics. Reported statistics are either an estimated proportion of the population or an estimated
median (rather than a mean). CDS participants can access data at www.educause.edu/coredata; nonparticipants can access
other CDS resources at this site.
N u m b e r o f 2 0 1 4 C D S p a r t i c i p a n t s : 1 67
Core Metrics
Support Services
FY
2009/10
FY
2010/11*
FY
2012/13
FY
2013/14
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Total central IT spending per institutional
FTE (students, faculty, and staff)
$1,123
$1,135
$1,166
$1,129
Institutions offering walk-in help desk
services‡
97%
97%
98%
87%
Total central IT spending per institutional
employee (faculty and staff)
$5,035
$5,201
$4,860
$5,350
Institutions offering help desk services via
web form‡
68%
74%
66%
72%
4%
4%
4%
4%
Institutions offering help desk services via
instant message‡
22%
30%
31%
42%
Central IT compensation spending as a
percentage of total central IT spending
53%
49%
52%
54%
Institutions offering help desk services via
text message‡
7%
11%
8%
39%
Central IT training spending per central
IT staff FTE
$872
$1,210
$1,146
$1,190
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Total central IT spending as percentage of
institutional expenses
Central IT staff as a percentage of institutional
employees (faculty and staff)
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
5%
5%
4%
5%
Student workers as a percentage of total
central IT FTE
21%
21%
20%
20%
Central IT FTEs per 1,000 institutional FTEs
10.7
11.1
10.0
10.3
Institutional IT Strategy
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Institutions whose highest-ranking IT
officer is on presidential cabinet
46%
48%
48%
Institutions with a designated student
technology fee
33%
30%
Student technology fee (annualized)
$270
$300
Educational Technology Services
Student FTE per lab/cluster workstation
provided by central IT‡
11
10
11
7
Student FTE per kiosk workstation provided by
central IT‡
176
243
267
330
Student FTE per virtual lab/cluster workstation
provided by central IT‡
–
83
129
53
Student FTE per laptop/tablet provided by
central IT for checkout or loan‡
98
117
93
76
Teaching and learning support services rising the most
Special grants or awards for innovative use of
instructional technology
49%
50%
47%
65%
54%
Student technology assistants available to help
faculty use technology
61%
68%
63%
73%
30%
35%
84%
88%
89%
94%
$300
$280
Activities and opportunities for faculty to
showcase their work
©2015 EDUCAUSE. CC by-nc-nd
Research Technology Services
Communications Infrastructure
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Institutions providing integrated IT support
for research computing‡
15%
13%
30%
20%
Institutions planning to provide integrated
IT support for research computing‡
0%
FY
2011/12
FY
2012/13
FY
2013/14
200
200
425
784
–
50%
50%
74%
Student housing with landlines in some
or all rooms†
83%
73%
75%
58%
Institutions that provide ubiquitous
cell service‡
13%
33%
36%
41%
MB/sec commodity Internet capacity†
Access points that are 802.11n
3%
0%
24%
IT-related research consulting and support services rising the most
Review and/or approval of information
security plans for research involving sensitive
data†
FY
2010/11
–
67%
83%
93%
Review and/or approval of other technical
aspects of research projects†
68%
81%
87%
93%
Consulting/support for storage solutions
and data access†
64%
79%
80%
88%
†
Information Security
Operational IT services for researchers rising the most
Data management, storage and curation
services†
57%
70%
76%
90%
Provision of data center facilities for
academic units to operate their servers†
58%
64%
70%
85%
Videoconferencing services†
77%
79%
87%
98%
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Institutions that are members of an
authentication federation (e.g., InCommon)‡
11%
24%
32%
33%
Institutions that have conducted any sort
of IT security risk assessment†
54%
62%
57%
73%
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Information Systems and Applications
Systems more likely to be replaced in the next three years‡
Data Centers
FY
2010/11
FY
2011/12
FY
2012/13
FY
2013/14
Customer relationship management (CRM)
18%
23%
20%
22%
Library
10%
17%
19%
13%
Systems less likely to be replaced in the next three years
‡
Institutions using commercial data center
services†
13%
16%
23%
30%
Institutions participating in cross-institutional
data center hosting
22%
17%
16%
26%
Institutions that tested data center disaster
recovery plans in past year
10%
16%
18%
15%
Institutions with no data center disaster
recovery plans in place
19%
20%
15%
10%
Student information
21%
11%
10%
5%
E-mail: student
21%
21%
20%
10%
–
–
19%
12%
Business intelligence reporting
* FY 2011/12 data were not collected in CDS on either expenditures or funding.
†
Statistically significant change across trend period.
‡
Question format changed across trend period. For help identifying question changes, please contact [email protected].
Note: Dollar amounts are not adjusted for inflation.