1. business and industrial

Monday
Tuesday
Wednesday
Thursday
ALIGN
ENGAGE
PERFORM
The following agenda is a subset of the overall 2015 Global Skillsoft
Perspectives created for SumTotal customers who are looking for sessions
that are speficially related to SumTotal topics. Attendees should feel free to
attend any sessions in the agenda.
Monday, May 18, 2015
10 a.m.
5 p.m.
Registration Desk Open
1 p.m.
4:30 p.m.
Full Length Workshop
Monday, May 18 | 1 p.m. - 4:30 p.m. Workshop
Skillsoft/SumTotal Workshop | Aligning Your Programs to Organizational Goals for Maximum Impact
Many practitioners struggle with the issue of alignment. They know it is important, especially to their senior
leaders, but they have not found a practical way to get it done successfully. Consequently, it becomes difficult to
secure funding (particularly repeat funding) for good programs.
Join us in the Alignment Workshop to explore what senior leaders really want to see and to learn how to achieve
and demonstrate strategic alignment. We will begin with alignment of a program or initiative to a single goal, then
explore programs and initiatives in support of multiple goals, and finally examine alignment at a department level
to all organizational goals. Theory and practical guidance will be followed by case studies.
This workshop is designed to improve your business acumen, make you a better and more strategic business
partner, and increase the impact of your programs. You will learn how to:
•• Align programs and initiatives to organizational goals
•• Discuss alignment and expected impact with senior leaders
•• Show alignment and expected impact in reports
•• Manage the alignment processes
David Vance
Executive Director
Center for Talent Reporting
Monday
1:30 p.m. - 2:30 p.m. Mix-N-Match Workshops
1 p.m.
2:30 p.m.
Tuesday
Wednesday
Thursday
Mix-N-Match Workshops
Skillsoft/SumTotal Workshop | Tangible Outcomes for Building Blocks 1 and 2: Engagement and
Alignment
The best practices of organizational learning can be summarized into four building blocks: Engagement,
Alignment, Adoption and Value. Learning programs centered around these four Building Blocks are poised to
achieve desired business outcomes. This workshop will focus on the first two Building Blocks: Engagement and
Alignment and includes best practices co-presented by a customer.
Engagement: Defining goals and success criteria are necessary to set the compass that defines the direction for
the learning program.
•• Discuss setting Goals and Objectives and review templates around defining Success Criteria
•• Best practices for engaging stakeholders and senior management
Alignment: Learn how well aligned learning programs include learning offerings designed to contribute to the
growth agenda of the organization.
•• Best practices on staying in tune with Business Units’ learning governance groups, and other functional groups
•• Understand how to link performance appraisals to learning without heavy IT infrastructure investments
•• Blended learning design best practices
Stacey Boyle, Ph.D.
Vice President
Client Services
Vestrics
Ann Cantrell
Learning Consultant
Skillsoft
Benny Ramos
Senior Customer
Success Consultant
Skillsoft
2:30 p.m.
3 p.m.
Networking Break
3 p.m.
4:30 p.m.
Mix-N-Match Workshops
Paul Scott
Manager
Learning and Development
UT Southwestern Medical Center
Skillsoft/SumTotal Workshop | Continuous Learning Journey
How do you break the mold on event based and build it they will come myths to elearning? Learner expectations
have changed and understanding the Forgetting Curve is pivotal to breaking the mold and understanding how to
monetize elearning. This workshop will focus on the “how” of “how to break the mold”. You can expect to learn:
•• Hands on exercises to learn how to minimize the Forgetting Curve
•• Introduction to tools to help with the “how” (Continuous Learning Framework, Checklist and/or Best Practices)
•• Attendee examples of existing programs or need
•• Begin the creation of, or convert to a continuous learning initiative and learn how to implement across various
levels of the organization
Regis Chasse
Director
Global Curriculum
Department
Capgemini University
Mindi Forth
Curriculum Director & Product
Lifecycle Manager
Curriculum Department
Capgemini University
Cindy Miller
Learning Strategist
Skillsoft
Kristin Shackelford
Learning Strategist
Skillsoft
3 p.m. - 4:30 p.m. Mix-N-Match Workshops
Monday
Tuesday
Wednesday
Thursday
SumTotal Workshop | Optimizing the Customer Experience and Driving Revenue by Catering to the
Extended Enterprise
Have you ever considered the power of extending your learning strategy across your customer, partner and
vendor ecosystem? By connecting your extended enterprise to reliable, relevant learning with anytime access,
you’re in the driver’s seat to profoundly impact critical business outcomes – including greater productivity,
improved customer satisfaction and increased revenue.
Join us for this informative, practical session that will bring together leaders from our sales and product
organizations as they share some of the best practices and capabilities that enable delivering learning across your
extended enterprise, including:
•• Learn how you can leverage ecommerce capabilities to monetize your extended enterprise program and
demonstrate added value from learning programs.
•• See how organizations are delivering an individualized and meaningful learning experience that engages and
educates your customers to optimize the Customer Experience?
•• Learn how you can drive revenue by empowering your reseller or channel partners with the expertise they need
to be successful.
Bill Docherty
Vice President, Product Management
SumTotal, A Skillsoft Company
6 p.m.
8 p.m.
Welcome Reception
Jody Petruzziello
Vice President, Worldwide Sales Operations
SumTotal, A Skillsoft Company
Monday
Tuesday
Wednesday
Thursday
Tuesday, May 19, 2015
7 a.m.
5 p.m.
Registration and Information Desks Open
7:15 a.m.
8:15 a.m.
Networking Breakfast
8:30 a.m.
9 a.m.
Opening with Chuck Moran and Jerry Nine
9 a.m.
10 a.m.
Skillsoft Strategy: Dawn of the Self-Developing Organization
Employee engagement is the #1 issue facing every C-suite. CHROs are being challenged like never before to bring
new solutions to the table that simplify rapid skills development and deliver data-driven results. Every HR function
entrusted with developing talent must step up. Clunky old practices of treating talent content and talent platforms
as separate, disconnected solutions will not work in a world where millennials now make up 50% of the workforce.
Welcome to the dawn of the Self-Developing Organization – a ground-breaking new Skillsoft approach to talent
acceleration. The foundation of the Self-Developing Organization is a deeply integrated content and engagement
platform that knows, entices, improves and rewards employees. Learning occurs naturally and contextually
as part of, rather than apart from, the daily flow of work. As radical as the self-driving car, the Self-Developing
Organization is the industry’s first truly integrated solution to accelerate individualized employee development at
scale by tightly integrating:
•• Rich talent profile for each individual drawn from a full array of HCM modules including third-party
•• Big Data algorithms that identify hidden patterns in content consumption at enterprise scale
•• Hyper-personalized learning plans that dynamically adapt to each employee’s own journey
•• Analytics for directly quantifying the business impact of learning
The sum total of these innovations means you are witnessing the biggest advance since “e” was added to
learning.
John Ambrose
Senior Vice President, Strategy and Corporate Development
Skillsoft
10 a.m.
10:15 a.m.
Innovation Awards Part 1
10:15 a.m.
10:45 a.m.
Networking Break in Product Showcase
10:45 a.m.
12:30 p.m.
Designing Your Business for the 21st Century
The companies that thrive in the near future will be the ones that not only embrace change but are the first to
break the rules. If you could start with a clean sheet of paper, how would you design your company? Should
your youngest staff member be making coffee or running your R&D team? Is Big Data something for your IT
department to worry about, or a weapon to be wielded by your management team? Do you ban social networks
or use them to collaborate more effectively?
According to Mike Walsh, most companies are simply not designed to survive. They become successful on the
basis of one big idea or breakthrough product. That early success then becomes a rigid code, and as customer
habits and markets change, many fail to see that everything that made them successful is exactly what will destroy
them later. You will learn:
•• What it takes to recruit, retain and motivate tomorrow’s employees
•• How to transform employee engagement by hacking your corporate culture
•• How to leverage enterprise social networks to solve real business problems
•• Why the multicultural web of tomorrow will be different from the one we use today
Mike Walsh
Chief Executive Officer
Tomorrow
Monday
12:30 p.m.
1:30 p.m.
Lunch
1:30 p.m.
2:30 p.m.
Breakout Sessions 1
Tuesday
Wednesday
Thursday
Skillsoft/SumTotal | Optimizing Skillsoft’s Building Blocks of Engagement, Alignment, Adoption and
Value at Joy Global
Showing value to the business and application of learning are the goals Joy Global strives for when providing
learning opportunities to their employees. Over the past three years, Joy Global has utilized Skillsoft’s Business
Library along with SumTotal’s Enterprise Learning Management System to align training opportunities to the
business through marketing Learning Packs on a regular basis and embedding Skillsoft content into their
Instructor Led training programs. During this session attendees will learn how:
Tuesday, May 19 | 1:30 p.m. - 2:30 p.m. Breakout Sessions
•• Utilizing of Learning Packs and frequent marketing can raise awareness and engage employees in the available
training
•• Selecting training that is relevant to current business initiatives increases utilization and can be applied to the
business in a timely manner
•• Leveraging the SumTotal LMS Catalog to organize and promote content making it easily accessible to learners
Tanya Sherin
Project Manager – Learning Systems
Joy Global
Compliance | Building a Best-in-Class Compliance Program: Positive Outcomes Drive Business Growth
Have you ever asked yourself, “is our program best-in-class?” Join this session and participate as a panel of
experts, including speakers from globally-recognized organizations such as Starbucks, Baker & McKenzie, and
Goodwin Proctor, as they discuss how top organizations build effective compliance programs. This session will
cover:
•• Understanding business risks and how to identify the threat of financial and reputational exposure
•• How to align your compliance program with your business strategy to enhance business outcomes
•• Uncover the value of organizational culture and how employee engagement and business alignment drive
business growth
•• How industry leaders are measuring performance to ensure compliance program effectiveness
Moderator:
Shari Daniel, PMP
Compliance Learning Consultant
Global Compliance Solutions
Skillsoft
Jason P. Anthony, CSP
Senior Health and Safety Project Manager
EnSafe
Stephen Martin
Founder and Managing Director
Baker & McKenzie, LLP
SumTotal | Leveraging SumTotal LMS to Support Transition from a Push to Pull Learning Environment
at CarMax
Does your organization assign learning activities and monitor compliance? Do your associates search for and
consume the learning activities you offer on their own? In 2008, our learning technology infrastructure limited our
associates’ ability to easily find and consume learning content. Our LMS primarily contained “push” activities and
was under-utilized. This session will cover the transition from Push to Pull at CarMax. We will outline the goals,
processes, and steps of this journey as our Performance Technologies and Sales Development teams worked
together to overhaul content design, development and delivery. We will share the best practices that we have
captured and refined based on user feedback, LMS usage, and performance data analysis. This session will
cover:
•• Identifying opportunities to increase LMS utilization
•• Changing the design, development and delivery processes for learning content
•• Leveraging SumTotal LMS to enhance access to learning content
•• Measuring results – learning activity consumption/behavior change/results achieved
Bryan Ababurko
Director, Sales Development
CarMax
Rob Kelley
Director of Performance Technologies
CarMax
1:30 p.m. - 2:30 p.m. Breakout Sessions
Monday
Tuesday
Wednesday
Thursday
SumTotal Talent | An Integrated Approach to Uncovering and Growing the Capabilities of Your People
Talent Management isn’t just about managing your people – we take it one step further, and deliver the capabilities
to know, entice, improve and reward your talent. This individualized approach to talent helps you identify and
provide people with clear goals, a path for building skills and competencies, and a plan for career growth so they
stay engaged and productive (and, they stick around!).
Whether you’re an existing SumTotal Talent user or new to the SumTotal Talent solution, join us for an intriguing
discussion around the evolving practices and trends in the talent management industry and how SumTotal Talent
capabilities can help support these best practices.
•• By bringing together a rich Talent Profile, Performance, Succession Planning and other capabilities you
can identify and get to know your top talent. Learn how this visibility can help you offer people meaningful
opportunities for skill development and career growth that keep them with the organization.
•• Performance Management practices are changing, but many organizations struggle to move away from an
outdated model. Learn how SumTotal Performance Management can support efficient and effective practices
that drive retention of high performers.
•• How can you align compensation, performance and succession information to provide critical insight across
your people?
•• Social and Mobile are trendy – but, what do they really mean to your talent?
Don Stoddard
Senior Director of Product Management
SumTotal, A Skillsoft Company
Tuesday, May 19 | 2:40 p.m. - 3:40 p.m. Breakout Sessions
2:40 p.m.
3:40 p.m.
Breakout Sessions 2
Skillsoft/SumTotal | Are You Ready for When Millennials Take Over?
Whether we are ready for it or not, the future of business is here. It’s a future in which organizations must learn
how to move faster, flatten their hierarchies, share more openly, and operate more digitally. And although many of
these changes are a direct result of the Millennial generation shaking up today’s workplaces, it’s much bigger than
that. This new era goes beyond generations--and requires leaders from every generation to learn new ways of
working, leading, and managing.
In this session, authors and thought leaders Jamie Notter and Maddie Grant will share research, case studies and
lessons learned from their newest book, When Millennials Take Over: Preparing for the Ridiculously Optimistic
Future of Business that identify the four key capacities that must be developed inside organizations to successfully
adapt to this new reality. It’s not about simply “dealing with Millennials”-it’s about working with them to design
organizations that thrive in today’s environment and understand how to drive deep engagement with both
employees and customers in a new way. During this session you will understand:
The key drivers of the Millennial generation, not in an attempt to “deal” with them, but to understand how
their perspective is relevant to the broader changes we face leading and managing organizations in today’s
environment
The importance of digital, clear, fluid, and fast in creating organizational cultures that will thrive in the 21st century
Some practical ways to start shifting the culture of your own organization by changing processes and facilitating
new behaviors among employees from all generations.
Maddie Grant
Co-founder and Author
Culture that Works
Jamie Notter
Co-founder and Author
Culture that Works
Tuesday, May 19 | 2:40 p.m. - 3:40 p.m. Breakout Sessions
Monday
Tuesday
Wednesday
Thursday
Skillsoft/SumTotal | Marketing to the Learner with No Time to Learn
Univar is a world leader in the distribution of chemistry and related products and services. With more than
10,000 employees, in 120 different countries, training engagement can be challenging. The vast majority of
learners struggle to balance numerous job responsibilities with a high-paced, customer focused, role. Skillsoft
content was being underutilized. Learners thought they didn’t have time for training, weren’t sure where to go, or
which learning objects to take. To help, the Univar L&D team completed a qualitative analysis of all professional
development goals. High need topics were identified and Skillsoft content was aligned to those needs. One page
campaigns called “SkillBuilders” were created and distributed through their weekly corporate newsletter. The
weekly article had a deep link to a featured video, and then a link to the full SkillBuilder series that included further
resources such as related quick videos (titled “only have a few minutes?), quick references and e-books (“looking
for a bit more”), and full elearning courses (Looking for more). The campaigns are housed on the SumTotal
homepage for future reference. All of the campaigns focused on real-world problems that might be encountered
in the workplace. A weekly dashboard was developed to monitor pre and post campaign activity and included
Google Analytics, Skillsoft reports, and user data from the SumTotal LMS. During this session attendees will learn:
•• How to analyze professional development goals to understand the most needed content and align Skillsoft
content to those needs
•• Practical and fun examples of a marketing campaign for Skillsoft content aimed at learners with little to no time
•• Methods for measuring Skillsoft content usage from a variety of data sources
Cristine López, MA
Senior Global Learning Specialist
Univar
Janet Orge
Manager, Global Learning System
Univar
Compliance | Staying Ahead of Emerging Business Risks: The Compliance Conundrum
In today’s business environment, some of the most significant risks come from threats that you may not expect.
Join this session and participate as our panel of compliance experts, including a former federal prosecutor,
discuss the important new issues compliance
professionals now face.
Our panelists will address emerging risks and the ways they can impact various areas of your business:
•• HR Department – Harassment and discrimination issues are well known, and often costly, but what other issues
should HR be aware of? Our panelists will offer ideas for building a strategy to keep up with ever-evolving
compliance issues.
•• Chief Technology Officer and IT Department – privacy and data security are very much in the spotlight. Learn
about proactive approaches to things like employee education and technology-based tools to ensure your
business’s name stays out of the headline when the next data breach occurs.
•• Various Operational Departments – Compliance isn’t just the concern of Legal, IT, and HR. Hear our experts
describe ways to embed compliance into the culture of an organization, ensuring all operational departments
understand the risks they face and the ways they can support the company’s overall compliance objectives in
Legal, Workplace Safety and Hospitality.
Moderator:
Shari Daniel, PMP
Compliance Learning Consultant
Global Compliance Solutions
Skillsoft
Jason P. Anthony, CSP
Senior Health and Safety Project Manager
EnSafe
Stephen Martin
Founder and Managing Director
Baker & McKenzie, LLP
Monday
Tuesday
Wednesday
Thursday
SumTotal Learn | Driving Engagement through an Individualized, Connected and Continuous Learner
Experience
Today, more than ever, employee engagement is recognized as a critical driver of productivity, profitability and
talent retention for companies. Organizations have the opportunity to capture the hearts and minds of their
employees by connecting people to the tools and technologies that help them develop skills while they excel at
doing their job – SumTotal Learn is doing this by delivering individualized learning actions seamlessly linked to
meaningful content when and where people work.
Tu 2:40 p.m. - 3:40 p.m. Breakout Sessions
Come see how the latest release of SumTotal Learn is connecting learning, content and business processes
through a compelling user experience that engages your employees, continuously expands their skills and
prepares employees and managers to meet the changing demands of the business.
•• A glance at the industry landscape and trends shaping the urgency to elevate learning & development program
capabilities
•• We’ll share some of the best practices your organization can leverage to drive employee engagement, close skill
gaps and build a leadership pipeline
•• See how the latest release of SumTotal Learn seamlessly connects SumTotal and Skillsoft to maximize the
impact of learning actions by embedding meaningful content throughout the learner experience
•• What’s next with SumTotal Learn?
Erik Finch
Senior Director of Sales Strategy
SumTotal, A Skillsoft Company
Eric Theobald
Vice President Product Management
SumTotal, A Skillsoft Company
SumTotal Workforce Management and Payroll | Engaging your Audience to Align Productivity and
Compliance
As a solution that touches every employee, in every organization, every day, organizations are starting to grasp
the immense opportunity that workforce management offers to better connect with their employees. They must,
however, consider that today’s workforce expects a higher level of personal engagement that entices interaction
and inspires trust – they need a system that enables employees to do their jobs better without compromising
compliance or corporate goals, or being cumbersome to use. Working hand in hand, see how you can leverage
the SumTotal Payroll solution to complement workforce practices and ensure regulatory compliance. Join our
Workforce Management and Payroll experts as they share:
•• Usability best practices – there’s more to it than being easy-to-use!
•• See how just-in-time training opportunities can deliver access to SumTotal Learn actions and Skillsoft content at
the point of need
•• Learn how SumTotal Workforce Management eases the compliance burden, including meeting multiple
requirements like ACA, FMLA, Sick leave Legislation, FLSA and more
•• Enable your users to engage where and when they do their work with enhanced mobility and SumTotal impulse
clocks
•• Building on the capabilities of Workforce Management, learn how SumTotal Payroll can perform gross-to-net
calculations with integrated payroll and benefit administration
In today’s modern and fast-moving business environment, see how we make it easy to provide employees with
convenient online access to benefits, pay stubs and annual tax filing statements
Craig Fearon
Senior Director of Product Marketing
SumTotal, A Skillsoft Company
3:40 p.m.
4:10 p.m.
Warren Gouws
Director of Workforce Management Sales Support
SumTotal, A Skillsoft Company
Networking Break in Product Showcase
Monday
4:10 p.m.
5:10 p.m.
Tuesday
Wednesday
Thursday
Breakout Sessions 3
Tuesday, May 19 | 4:10 p.m. - 5:10 p.m. Breakout Sessions
Skillsoft/SumTotal | Succession Management: Filling Talent Pipelines Means Crafting a Revised Lease
on a Critical Management Practice
Succession management is likely the most important element in ensuring business continuity. As validated in
Brandon Hall Group’s 2015 State of Succession Management study, many organizations do not believe their
organizations are doing enough to address the identification and development of leaders and other critical talent to
address today’s unique workforce profile and complex business challenges. Worse yet, they are not confident they
have the right practices in place, nor know what they are, to select and groom tomorrow’s most qualified talent.
In this session, please join Brandon Hall Group’s Laci Loew Vice President and Principal Analyst Talent
Management Practice who will:
•• Explore today’s succession management drivers, challenges, and philosophies
•• Share Brandon Hall Group’s proprietary framework for transforming succession management to the new,
high-performance approach
•• Present the business value of adopting the new leading practices approach to succession management
Invite your questions and comments
Participants will leave with insight data and actionable information to push forward succession management and
better align its approach for measurable business impact
Laci Loew
Vice President and Principal Analyst Talent Management Practice
Brandon Hall Group
Skillsoft/SumTotal | Performance + Rewards Building Excellence for Manager Learning Series
Performance management fails to be a hot topic at most C-Suite meetings in companies today yet most Human
Resources professionals know it’s a key driver directly tied to individual and business results. Customizing the
SumTotal platform, AECOM dramatically shifted its performance management process to increase transparency
and honest feedback on employee performance and behaviors. To support managers in this process, we modified
the Skillsoft Five@5 program and called it Building Excellence for Managers. This learning series focused on topics
managers needed throughout the performance process. During this session attendees will hear how AECOM:
•• Has leaders talking about performance management in nearly every meeting
•• Aligned learning to performance management
•• Created brand as a way to engage managers and employees
•• Leveraged Skillsoft content and SumTotal Performance Management to meet current manager/workforce needs
Jocelyn Chan
Senior Manager, Talent Management
AECOM
Maribeth Coyne
Solutions Services Consultant
Skillsoft
Talisa McNally
Talent Management Specialist
AECOM
SumTotal | Intel Security’s Journey with SumTotal for Extended Enterprise Partners
Intel Security, formally known as McAfee, has an individual user base of 80k individuals worldwide. In 2010 they
adopted SumTotal LMS to begin a journey for enhanced user experience. Their extended enterprise users have a
choice of who they use for their training and it’s important to have the best and easiest user interface for continued
usage and adoption. During this session you will hear how Intel Security:
•• Addressed challenges with change management to implement a new system
•• Enhanced the user interface for ease of use
•• Maximized the system to get the usages from their extended enterprise partners
Laura Pinkston
Global Channel Programs Manager
Intel Security
4:10 p.m. - 5:10 p.m. Breakout Sessions
Monday
Tuesday
Wednesday
Thursday
SumTotal Innovation | Meeting the Evolving Needs of the Modern Organization through Innovation
As the industry landscape evolves, HR and Learning professionals are firmly placed at the intersection of meeting
changing business demands and supporting strategic initiatives - connecting your people to innovative tools,
technology and processes that keep employees engaged, productive and help them continuously grow while
excelling at their job will become even more critical. We’re also recognizing the key role managers play in
leveraging Big Data and Analytics, as well as visibility across organizational capabilities, to drive critical decisionmaking.
Join leaders from the SumTotal Product Management team as we highlight some of the ways we’re embracing
innovation throughout future releases of the SumTotal Talent Expansion® Suite to provide solutions that support a
new way of work for the evolving workforce, including:
•• Get a preview of how Big Data and Predictive Analytics capabilities deliver actionable insight and shape
business outcomes
•• See how we’re building a new, compelling user experience that will engage your employees
•• Learn how our new, modern organizational charting and succession capabilities can help drive productivity,
grow and align capabilities and build a leadership pipeline
Brian Gaspar
Senior Director of Product Innovation
SumTotal, A Skillsoft Company
5:30 p.m.
6:30 p.m.
Morne Swart
Vice President of Product
SumTotal, A Skillsoft Company
SumTotal | Customer Advocacy Groups – Overview
All SumTotal customers are invited to join leaders from the Product Management and Product Marketing
organizations as we provide an overview of the various ways you can get involved in upcoming Customer
Feedback Groups. Whether you are an admin, user, manager or executive – come hear how you can:
•• Share best practices among your peers and gain new approaches for overcoming challenges or implementing
change
•• Provide input directly to the product management leadership teams to guide the product roadmap
•• Share your thoughts on user interface, existing and potential functionality
•• Network and build relationships with other SumTotal customers
6 p.m.
9 p.m.
Skillsoft Reception
Monday
Tuesday
Wednesday
Thursday
Wednesday, May 20, 2015
7:15 a.m.
4 p.m.
Registration and Information Desks Open
7:15 a.m.
8:15 a.m.
Networking Breakfast
8:30 a.m.
8:40 a.m.
Day 2 Welcome
8:40 a.m.
9:15 a.m.
Skillsoft Product Update: Enhancing Solutions for more Engaged Learners
Join Tim Hildreth and Stephanie Pyle from Skillsoft’s Product Management team to hear about recent product
enhancements and upcoming solutions in the areas of business skills and leadership, IT, Desktop, and Compliance
solutions. Tim and Stephanie will share highlights from Skillsoft’s 2015 product roadmap including new content
solutions, expanded mobile support, and an update on Skillport.
Tim Hildreth
Vice President, Product Management
Skillsoft
9:15 a.m.
9:30 a.m.
Stephanie Pyle
Vice President, Product Management - Technology
Skillsoft
SumTotal Talent Suite: Engaging Today’s Talent with Personalized Solutions
Ensuring your organization has front edge technology solutions that are agile and responsive to business demands
is key to attracting, developing, rewarding and retaining the right talent. The integrated SumTotal suite delivers an
integrated solution harnessing the combined power of HCM, Learning, Content, Talent Management and Big Data
that is enticing and easy to use with a personalized experience. Explore how your organization can benefit from
these powerful solutions to create a culture where employees are engaged, thriving and rewarded.
Humair Ghauri
Senior Vice President, Products and Technology
SumTotal, A Skillsoft Company
9:30 a.m.
10:30 a.m.
Industry Expert Panel: Talent Analytics in Practice
Talent analytics presents a groundbreaking opportunity for HR. Research shows that companies that implement
talent analytics can increase their engagement, improve revenue, and dramatically affect business outcomes with
more informed people decisions. While talent analytics is a hot topic in our field, readiness and execution is low.
In fact, research shows that talent analytics is rated among the top five priorities in every region of the world, yet
only 4% of organizations feel they have predictive talent analytics capabilities today. During this provocative panel
discussion, attendees will get expert advice on what is really happening compared to the hype, how to overcome
the chief obstacles that limit progress, and suggestions for advancing to the next level of talent analytics maturity.
The industry thought leader panelists are renowned subject matter experts with a diverse set of experiences. They
include:
Moderator:
Kieran King
Global Vice President, Loyalty Strategy
Skillsoft
Panelists:
Shreya Sarkar-Barney
President and Founder
Human Capital Growth John Mattox II, PhD
Senior Measurement Consultant
CEB Metrics that Matter
Laurie Ruettimann
Influential HR Speaker and Author
LFR, Inc.
Anshul Sheopuri
Senior Manager, Digital and IBM Master Inventor
IBM Watson Research Center
10:30 a.m.
10:50 a.m.
Innovation Awards Part 2
Gene Pease
Chief Executive Officer
Vestrics
Monday
Tuesday
10:50 a.m.
11:30 a.m.
Networking Break in Product Showcase
11:30 a.m.
12:30 p.m.
Keynote: Bring on Learning Innovation
Wednesday
Thursday
The changing fortunes of the Fortune 500 will tell you that no company has a guaranteed place at the top. Keeping
up and staying ahead of the game depends entirely on continuous and sustained innovation. We all know that’s
true, but what do company leaders have to do to make it happen? Sir Ken Robinson has worked with some of
the world’s leading creative organizations – in the corporate, educational and cultural fields. In this presentation,
he identifies the three myths about innovation that hold many organizations back, and the basic practices that
drive the most innovative organizations ahead of the pack. He presents a three-tier strategy to generate “systemic
innovation” across the whole organization. He then identifies the three core roles of creative leaders to make this
happen. Takeaways include:
•• The need for “systemic innovation”
•• The relationships between imagination, creativity and innovation
•• The three levels of systemic innovation
•• The basic roles of creative leaders
2 p.m. - 3 p.m. Breakout Sessions
Sir Ken Robinson
Expert on Creativity and Innovation
Author, Finding Your Element, The Element and Out of Our Minds
12:30 p.m.
2 p.m.
Lunch
2 p.m.
3 p.m.
Breakout Sessions 4
Skillsoft/SumTotal | Liberating Learning – The Transformation Journey from Supplier/Partner
Relationship to True Collaborators
In 2012 Johnson & Johnson Center for Leadership & Learning altered its strategy, re-branded itself to focus
exclusively on Leadership. The new program was designed to assist the over 128,000 leaders at all levels access
the appropriate content. J&J chose 5 key competencies; Coaching & Feedback; Communications, Leading
Teams, Change Management and Transitions. Skillsoft assisted in mapping a manageable assortment of courses,
videos and learning tracks in multiple languages. Through collaboration with the Skillsoft and SumTotal teams,
Johnson & Johnson built a customized portal, linked to the SumTotal LMS, to deploy their new mix of leadership
assets and track course completions. During this session attendees will learn:
•• Key components in the decision to change, rebrand, re-deploy and re-focus Leadership Development – focus
on one component, the Learning Portal
•• How to leverage the Skillsoft Learning Growth Model as a framework for transforming the learning organization
•• Concrete examples of activities within four Building Blocks (Engagement, Alignment, Adoption and Value)
Kristin Rich
Manager, Instructional Design, Center for Leadership & Learning
Johnson & Johnson
Monday
Tuesday
Wednesday
Thursday
Wednesday, May 20 | 2 p.m. - 3 p.m. Breakout Sessions
SumTotal elixHR® Platform | Delivering Actionable Insight and Pervasive Access through a Unified
Platform
Organization’s that seamlessly connect their people to the tools, technology and content they need to be engaged
and productive recognize the impact these capabilities have on measurable business outcomes.
Enter the SumTotal elixHR® Platform – providing one single place for your employees, managers and HR
organization to manage their talent, learning and organization. With a unified platform across applications and
information, elixHR® helps deliver contextual actions and recommendations when and where your people are
working to engage users and improve productivity. Join us for this session covering the SumTotal elixHR®
Platform, as we discuss:
•• Get to know the new, modern organization chart – delivering managers key visibility into employee capabilities,
readiness and team capabilities while providing a comprehensive view of the organization for employees
•• See how Widgets provide pervasive access to SumTotal applications, embedded Skillsoft content and a
dashboard view of critical information all within the applications where people work
•• Get a preview of our SumTotal innovation efforts focused on delivering a new user experience
Brian Gaspar
Senior Director of Product Innovation
SumTotal, A Skillsoft Company
SumTotal Maestro
In today’s rapidly-changing business environment, competitive differentiation comes from the ability to engage,
develop and retain talent while preparing your people with the skills necessary to meet the evolving demands of the
business. With Maestro, you can leverage a SaaS LMS that is easy to implement and administer, yet enables the
robust capabilities your organization needs to deliver learning when and where your employees need it.
Whether you’re an existing Maestro user or exploring the capabilities of Maestro, join leaders from our Product
Management organization as they highlight how you can leverage the wide-range of Maestro features – from
a personalized user experience to automatic assignment of prescriptive learning, mobile, ILT, and reporting
capabilities – to drive adoption of your LMS, improve employee engagement and deliver real value through
learning.
Mikka Kjarland
Maestro Product Manager
SumTotal, A Skillsoft Company
3:10 p.m. - 4:10 p.m. Breakout Sessions
3:10 p.m.
4:10 p.m.
Breakout Sessions 5
SumTotal/Skillsoft | Increase LMS Adoption and Utilization by Marketing, Content Mapping and
Onboarding
RELX Group is a world leading provider of information solutions for professionals and encompasses a group of
companies including LexisNexis Legal & Professional, LexisNexis Risk Solutions, Reed Business Information,
Elsevier, Reed Exhibitions. For this large organization, a global LMS implementation for 35,000 users was no
simple task. This session will review how RELX Group evolved from rolling out the system to over fifty business
units with multiple functional groups/departments, to promotion and adoption with SumTotal and Skillsoft. During
this session we will discuss the following:
•• Explore marketing tactics used to increase adoption and improve user experience such as search and deep link
functionality
•• Integration of Skillsoft content with the SumTotal platform using OLSA and Reed Elsevier allowing mapping the
content to their business priorities
•• Discuss how Reed Elsevier is using SumTotal for their onboarding processes
Varsha Gumastha
Global Learning Management App Manager
RELX Group
Monday
Tuesday
Wednesday
Thursday
SumTotal/Skillsoft | Leveraging SumTotal’s SaaS solution for Global Compensation Efficiency at
Syngenta
Syngenta entrusted Capgemini with the attainment of a very lofty goal – a global rollout of their annual
compensation review program. Capgemini was tasked with selecting the technology, and designing and delivering
a solution in nine months that would serve 25,000 people in 89 countries.
3:10 p.m. - 4:10 p.m. Breakout Sessions
Capgemini delivered. The speed and success of this challenging global deployment make it prime example of
leveraging SumTotal’s SaaS on a massive scale. Capgemini enabled Syngenta to differentiate and reward the
performance of their teams more efficiently. Managers can now control the global compensation spend of all
25,000 of their professionals across 89 countries.
This session will enable you to learn more about:
•• The creation of an end-to-end global compensation review solution – the technology, policies, processes and
outsourced service model that guarantee success
•• Capgemini’s HRO as a stack – This “assemble-to-order” solution comprises an integrated mix of layers including
HRO services, processes, applications and infrastructure
•• How to avoid some of the pitfalls we encountered – and how to plan for them accordingly
Krzysztof Lis
HRO Transformation Manager
Capgemini BPO
Mira Magecha
Global Project Manager HR Outsourcing
Capgemini BPO
SumTotal Reporting and Analytics | Driving Compliance and Talent Development with Advanced
Reporting and Analytic Capabilities
As organizations look to leverage new technology and information sources to deliver new insight, many struggle
to efficiently create even the most basic reporting and analysis the business needs to grow talent and maintain
compliance. Effectively converting the extensive data in your talent and learning systems into meaningful, datadriven insight is more critical to productivity, profitability and retention than ever before. Whether you are currently
leveraging SumTotal Reporting and Analytics, or if you are exploring how to build these capabilities, learn how
you can leverage SumTotal’s Advanced Reporting and Analytics solutions to create and distribute operational and
strategic insights to your stakeholders across the organization.
•• Explore the power of content and capability, and how they can help propel compliance and organizational
performance
•• See firsthand how simple it is to enable ad hoc reporting capabilities available with SumTotal elixHR® Advanced
Reporting
•• Compare the functional differences between Report Manager and Advanced Reporting
•• Get a sneak preview into the product roadmap for SumTotal’s Reporting and Analytics Solutions
Brandon Smith-Daigle
Director of Product Management
SumTotal, A Skillsoft Company
6:30 p.m.
10 p.m.
Evening Event: Universal CityWalk® Block Party
Monday
Tuesday
Wednesday
Thursday
11 a.m. - 12:30 p.m. Mix-N-Match Workshops
9 a.m. - 10:30 a.m. Mix-N-Match Workshops
Thursday, May 21, 2015
7:45 a.m.
12:30 p.m.
Registration and Information Desks Open
8 a.m.
9 a.m.
Networking Breakfast
9 a.m.
10:30 a.m.
Mix-N-Match Workshops
Skillsoft/SumTotal Workshop | Tangible Outcomes for Building Blocks 3 and 4: Adoption and Value
The best practices of organizational learning can be summarized into four building blocks: Engagement,
Alignment, Adoption and Value. Learning programs centered around these four Building Blocks are poised to
achieve desired business outcomes. This workshop will focus on the last two Building Blocks: Adoption and Value
and includes best practices co-presented by a customer.
Adoption: Adoption hinges on two critical factors: 1) Effective program visibility to the target learner populations
and 2) ease of access. Learn how to:
•• Create effective program visibility to target audiences
•• Make it all about the end user experience
•• Share best practices on integration options to maximize your adoption rate and enhance the end user
experience
Value: Learn best practices for evaluating and validating your learning program’s impact on employees and the
organization by:
•• Experiencing a deeper dive into Skillsoft’s Estimated Value Summary and the Value Impact Analysis (core-based
services) including customer success stories
•• Discover trends related to what motivates learners and how best they can apply their acquired knowledge and
skills
John Mattox, II, Ph.D.
Senior Measurement
Consultant
Head of Research
Corporate Executive
Board-Metrics That Matter
Sheila Petersen
Team Leader, Learning &
Organizational Development
Hyland Software, Inc.
10:30 a.m.
11 a.m.
Networking Break
11 a.m.
12:30 p.m.
Mix-N-Match Workshop
Tara Tapley
Virtual Learning
Consultant Manager
Skillsoft
Kristin Thomas
Learning
Consultant
Skillsoft
Skillsoft/SumTotal Workshop | Turn Your Content Mapping into Something Actionable
You’ve been asked to map the content to your learning program initiatives, but where should you really start with
these requests? What questions should you be asking business leads when asked for a content mapping? What
do you do with the mapping once it’s complete? This session will help you vet mapping requests, ensure a plan is
in place to implement the results and plan a measurable outcome. This workshop will help you:
•• Think beyond just the mapping and teach you effective steps to take for every new learning initiative/mapping
request
•• Bring customers together to share best practices around content alignment
•• Provide a guide for the questions and dialogue that need to take place when the content mapping request is
made
Scott Elvin
Learning Consultant
Skillsoft
Brian Irvin
Learning Strategist
Skillsoft
12:30 p.m.
Boxed Lunches
1 p.m.
Agenda subject to change without notice
Judy Robison
National Learning and Development Manager
Mazars South Africa