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Set up Outlook 2010/MAPI for JARMail
Introduction
Although there are other choices for accessing your e-mail account, for a computer at either the
Dallas SIL site or the JAARS Center, MAPI with Outlook is the recommended choice.
If you access your e-mail from home on a personal computer, you have three choices: MAPI,
IMAP and POP3. You can contact the Help Desk for more information these choices.
The purpose of using MAPI in Outlook 2010 is to offer you the capability of sharing Outlook
calendars, contacts and folders with other users, or making them available to you from any
computer. This system maintains your calendar, contacts and folders on the network for security,
availability and backup.
These instructions will also work with Windows 7 and with Windows XP. However, the screen
shots might be different from those shown.
Initial considerations
If you do not have Outlook 2010 installed on your computer.
Install Outlook 2010 on your computer, but do not run the program. Go directly to Step 2.
If you have Outlook 2010 on your computer and you are using it for a CommuniGate
account.
Go to Step 1.
If you have Outlook 2010 on your computer and you are using it for an account (or
accounts) other than CommuniGate.
Go directly to Step 2.
Step 1 Remove your account in Outlook
If you already have a CommuniGate account set up in Outlook 2010, you will need to remove
it.
1. Run Outlook 2010.
2. On the File tab, click Account Settings, and then click Account Settings again in the drop
down area. The Account Settings dialog box appears. Click the E-mail tab.
3. Click the CommuniGate/Work account you want to remove. Click the Remove icon on the
toolbar.
4. Click Close to close the dialog box.
Note: Deleting your account will not delete your messages.
Step 2 Install the MAPI connector
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Step 2 Install the MAPI connector
1. Go to the following website to download the file to install the connector. Save the file to
your desktop or a temporary folder. Be sure you know where it is.
https://mail.jaars.org/~jarmailsetup/CGatePro-MAPI-Intel.zip
(Note. This is case sensitive.)
2. Expand the zip file. The unzipped file is setup.exe. If you need help unzipping the file, you
can call the help desk.
3. Double-click the file setup.exe. The CommuniGate Pro Connector Setup dialog box
appears.
4. Click Install. The setup file runs quickly and the following dialog box appears. It is asking if
you want to configure your Mail Profile now. You do NOT want to do this.
5. Click No.
6. If this is a first-time installation of Outlook 2010, go to Step 3.
7. If this is a previously installed Outlook 2010 program, go to Step 4.
Note that if you get an error message during the install, close any programs, including Outlook
2010, and try the installation again. You need administrator privileges to install the MAPI
connector.
Step 3 Set up Outlook 2010 – First time for new installation
This step is only for a new installation of Outlook 2010.
1. Run Outlook 2010 for the first time. The Outlook 2010 Startup screen appears. Click Next.
2. The E-mail Accounts dialog box appears. Select Yes in answer to the question Would you
like to configure an E-mail account? Click Next.
3. The Auto Account Setup dialog box appears. Do not enter anything in this dialog box.
Select the Manually configure server settings or additional server types check box.
4. Click Next. Go to Step 5 below.
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Step 4 Set up Outlook 2010 – for previously installed Outlook
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Step 4 Set up Outlook 2010 – for previously installed
Outlook
1. Run Outlook 2010.
2. On the File tab, click Account Settings, and then click Account Settings again in the drop
down area.
3. The Account Settings dialog box appears. Click the E-mail tab if necessary.
4. Click the New icon on the toolbar. The Add New Account dialog box appears.
5. Go to Step 5.
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Step 5 Continuation of installation
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Step 5 Continuation of installation
1. The Choose Service dialog box appears.
2. Select Other. In the Connect to a server type shown below box, select CommuniGate
Pro Server. Click Next.
3. The CommuniGate Pro Connector Properties dialog box appears. Click the Server tab if
necessary.
4. In the Server Name box, enter mail.jaars.org.
5. Change the Server port number to 993.
6.
Select the Use a secure (SSL/TLS) connection
check box.
7. Select Use the following Authentication details.
8.
In the Account name box, enter your complete email address.
9.
In the Password box, enter your password.
10. Select the Remember password check box.
11. Clear the Use Secure Authentication check box
if it is selected.
12. Click Account Settings. The Account Settings
dialog box appears. Part of the information will be
filled in.
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13. The Name and Reply Name should be your
“friendly name,” the name you are commonly
known by.
14. The Reply address should be the same as your
E-mail address.
15. The Organization box can be left blank.
16. Click Update.
17. Click OK to close the CommuniGate Pro Connector Properties dialog box.
The following message appears.
18. Click OK.
19. Click Finish.
20. Close the Account Settings dialog box.
21. Close Outlook 2010.
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Continue in Outlook 2010
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Continue in Outlook 2010
1. Open Outlook 2010.
2. On the File tab, click Account Settings and then click Account Settings again in the drop
down area.
3. Click the Data Files tab (second tab).
4. Select your CommuniGate account. Click the Set as Default icon. (This sets your
CommuniGate account as default so that your alerts, Outlook today, etc. will work correctly.)
The following message box appears.
5. Click OK.
6. Click Close to close the Account settings dialog box.
7. Click OK to close the message box.
8. Close and reopen Outlook 2010.
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Set up SIL Corporate Directory for Outlook 2010
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Set up SIL
Corporate Directory
for Outlook 2010
These instructions assume that you have
already installed and set up Outlook for
e-mail.
1. Click the File tab.
2. Click Account Settings and then
click on Account Settings…
again in the drop down item
immediately below the button.
The Account Settings dialog will appear.
3. Select the Address Books tab.
4. Click New…
5. Select Internet Directory
Server (LDAP).
6. Click Next.
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Set up SIL Corporate Directory for Outlook 2010
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The Directory Service (LDAP)
Settings dialog box appears.
7. In the Server Name box, enter
mail.jaars.org.
8. Select the This server requires
me to log on check box.
9. In the User Name box, enter
your full JARMail address.
10. In the Password box, enter your
password.
11. Click More Settings.
A message appears to inform you that
You must restart Outlook for these
changes to take effect.
12. Click OK.
The Microsoft LDAP Directory dialog box
appears.
13. Under Display Name in The display
name as it appears in Address Book box,
enter SIL Corporate Directory.
14. Under Connection Details change the
Port number to 636.
15. Select the Use Secure Sockets Layer
check box.
16. Click the Search tab.
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Set up SIL Corporate Directory for Outlook 2010
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17. Change the Search timeout in seconds:
value to 180.
If your directory searches return more than 100
entries, you can increase the maximum number
of entries returned after a successful search.
18. Click OK.
The program returns to the Add New
Account dialog box.
19. Click Next.
The Congratulations! message
appears.
20. Click Finish.
21. Click Close to close the
Account Settings dialog box.
22. Close and reopen Outlook for the
changes to take effect.
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Make the SIL Corporate Directory the Default Directory
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Make the SIL Corporate Directory the Default Directory
It is very helpful to make the SIL Corporate Directory the default directory.
1. In Outlook, on the Home tab ribbon, click Address Book.
The Address Book: Contacts dialog box
appears.
2. In this dialog box, on the Tools
menu, click Options.
The Addressing dialog box appears.
3. Select the Custom radio button.
4. In the large box, select CommuniGate Pro and click the Down arrow to move it to the
bottom of the list.
5. In the When opening the address book,
show this address list first: box, click the
arrow to display a short menu of address
lists.
6. Select SIL Corporate Directory.
7. Click OK to close the Addressing dialog
box.
8. Close the Address Book: Contacts dialog
box.
9. Click the Address Book icon on the
Outlook Home tab ribbon to verify that the
default address book is the SIL Corporate
Directory.
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Using SIL Corporate Directory
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Using SIL Corporate Directory
1. To find an address in the SIL
Corporate Directory, click the
Address Book icon on the
Home tab ribbon.
2. In the Search box, type the name
you are looking for. This must
be at least the beginning letters
of the first or last name.
3. Click Go.
4. Right-click the name in the
results you were looking for. Click
Add to Contacts to add that name
to your contacts list.
5. Verify the contact data and click
Save & Close to save the contact information and close the dialog box.
6. Close the Address Book: SIL Corporate Directory dialog box.
Advanced Search
You can use Advanced Find to find a name using different information, including partial names
or names containing a certain string.
1. Click Advanced Find. The Find dialog box appears.
In this dialog box, you can search for any information that is in the SIL Corporate
Directory. You can search for names that Begin with or Contain a certain string.
2. To search by Entity Code, enter the appropriate code in the Office field.
3. To search by Job Title, enter the description in the Title field. Be sure to select
Contains.
4. Click OK to find the name.
To limit the number of results, you can use
more than one advanced field. For example,
you can look for translators in the Brazil
branch by entering BRZ in the Office field and
Translator in the Title field. Select Contains.
Click OK.
Note: If a search returns a message that the
Server found more entries for this search than
your specified limit (which is 100 entries by
default), you can increase the limit on the
Search tab of the Microsoft LDAP Directory
dialog box. (See page 9). If
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