ROCK ‘N’ ROLL ‘N’ SAVE 2014 Lipari Food Show Vendor Manual Where? Suburban Collec2on Showplace 56100 Grand River Ave Novi, MI 48374 www.suburban collec2on showplace.com Suburban Collection Showplace 46100 Grand River Ave Novi, MI 48374 www.suburbancollectionshowplace.com SUBURBAN COLLECTION SHOWPLACE About the Show The Lipari Food Show continues to present itself as the premiere sales event for many vendors. “The last of the true selling shows” is a common statement made by many participating brokers and vendors. Each year we increase our booth count and customer attendance and 2014 will be no exception. Broker and vendor support is the main ingredient to the success of Lipari Shows. Our customers depend on your selling expertise to help guide them through their product selection and purchases of product for the summer selling period. We bring together some of the top retailers in the midwest and a few from across the United States for an action packed selling day. The Lipari show offers you an opportunity to see all these customers and make your (our) best sales pitch in a hectic yet fun filled day of networking and selling. This manual will introduce you to everything you need to know to participate in our one of a kind event. Your participation is the key ingredient to the show’s success. 2 Important Dates: On Line Sample Requests Open..........................December 2, 2013 On Line Booth Registration Open.......................December 2, 2013 All NEW VENDOR New Item Info Entered...........January 3, 2014 All EXISTING VENDOR New Item Info Entered....January 17, 2014 Booth Registration Complete..............................February 3, 2014 Item Selection Complete.....................................February 7, 2014 “New Item” Showcase Items Finalized ...............February 7, 2014 Booth Payment Deadline....................................February 21, 2014 Deduction’s for unpaid booths will be taken beginning February 24, 2014 Refrigerated Case Rental Deadline......................February 24, 2014 Sample Requests Deadline.................................March 17, 2014 Vendor Name Badge Entry Deadline..................March 31, 2014 Show Set Up........................................................April 8, 2014 Booths MUST be set up April 8th..............................................8:00am to 7:00pm Celebration Reception.........................................April 8, 2014 7:00pm to 12:00am Rock ‘N’ Roll ’N’ Save April 9 2014- 9:00am to 6:00pm How to Register Go to: www.liparifoods.com Click on the Food Show page and then Vendor Registration From here you will be able to navigate your way through all of the links you’ll need to have a successful event. Don’t Forget! Your booth registration must be complete by: February 3, 2014 Items in RED are Category Manager Deadlines. Please allow time for the manager to meet these deadlines. Show Ship Weeks: Week 1 --- May 19, 2014 Week 2 --- May 26, 2014 Week 3 --- June 2, 2014 Week 4 --- June 9, 2014 Week 5 --- June 16, 2014 Week 6 --- June 23, 2014 Week 7 --- June 30, 2014 Week 8 --- July 7, 2014 3 Booth / Participation Fee: $4,000 per Booth There are no half booth options Any questions on booth arrangements must be directed to: Don Symonds 517-202-7550 Your Fee Helps Support: • Roughly 1,600 Customer Hotel Rooms • Over 700 Customer Flights • Charter Flight for nearly 200 Customers • Charter Busses for Customer Transportation • Tuesday Evening Reception Booth Furnishings: Each 10’ x 10’ Booth is equipped with: • 8’ Back Drape Alternating panels Bright Pink, Aqua & Black • 3’ Side Curtains – (Required) • One 8’ Skirted Table Additional Furnishings: • One 7 Gallon waste receptacle • Booths are FULLY CARPETED in Black (Chairs are not allowed in Lipari Booths unless there are special medical circumstances. We encourage that breaks be taken in seating areas provided.) Art Craft Display provides furnishings for the Lipari Food Show. Their dedicated team of professionals have established them as a leader in all facets of the trade show and event industry and have a proven track record with us. Colors will alternate by aisle Colors will alternate by aisle You can order additional tables, risers, drapery or other event accessories through Art Craft. Discounts are available if you order required services prior to March 31, 2014 Order online at: www.artcraftdisplay.com USE EVENT CODE 224883 4 Decorating Your Booth: Decorating your booth is a critical part of your participation in the Lipari Show. As much as this is a selling show it is also an event that has grown in popularity for the excitement we create with decorations. Many customers bring their cameras to make sure that they capture the excitement of the theme. This year’s Happy Days theme offers many opportunities for you to WOW our customers with some unique decorations. Think about Rock & Roll, Fonzie, Poodle Skirts and Diners! Need Decoration Help? Lipari is proud to partner with Bishop Design and Display as our preferred decorator and creative mind for the show. Contact Bishop for any assistance you may need with your decorations. From small to large Bishop Design and Display can help make sure that your booth stands out to the crowd and is remembered by all. PO Box 851199, Westland, MI 48185 734-525-0600 [email protected] 5 Marketing Opportunities We want to help you promote your products. We have many opportunities that offer you the ability to get the attention of customers and direct them to your booth. Contact Don Symonds to discuss any of our sponsorship opportunites: [email protected] or 517-202-7550. Reception Sponsorships: Sponsor a Beverage Station $2,000 each (4 available) Have your company name, logo and booth number posted on signage around one of the four beverage stations at the reception. Sponsor the Reception $1,000 each (10 available) Have a one page PowerPoint presentation of your company logo, booth number, product pictures and information scroll repeatedly throughout the Tuesday evening reception that is attended by roughly 3,000 traveling guests. Other Sponsorships: Bus & Charter Plane Sponsorships - $3,000 GET THEIR ATTENTION ON THE RIDE Roughly 500+ guests ride charter busses and 200+ will fly on a charter plane from Milwaukee. There is not a better time to capture their attention than while they have some down time traveling to the show. If your company can provide a short 4 to 5 minute DVD that describes the benefits of your company we would be pleased to play it several times on every vehicle transporting our guests. For an additional fee we would be happy to put you in contact with a production company to assist with the preparation of a DVD for you. Bonus Offer – These DVDs will also be played on the nine shuttle busses taking customers to hotels and the casino on Tuesday evening. Parking Sponsorship - $5,000 MAKE CONTACT BEFORE THEY GET TO THE DOOR. If you’ve ever attended the Lipari show you know how the parking lot fills to the brim. Your sponsorship will include printing and distribution of 10,000 4.25 x 5.5 -2 sided flyers that will be passed out to every vehicle entering the parking lot the day of the show. Also they will be passed out on all charter busses and planes bringing customers to the show. 6 New Item Displays: This is the hottest opportunity available. These displays will be featured for customer review during the Tuesday Evening Reception,Reception one hour before the Parking Sponsorships Sponsorships Charter Sponsorship Sponsorships show opens and atBus the entrance during Any other wild idea you may have the show. Contact your category manager for more information. We want to help you promote your products. We have many opportunities that offer you the ability to get the attention of customers and direct them to your booth. Contact Don Symonds to discuss: SPACE IS LIMITED This is the Hottest opportunity available. These displays will be featured for customer review during the Tuesday Evening Reception, one hour before the show opens and at the entrance during the show. Contact your category manager for more information. SPACE IS LIMITED $150 per item Limit 9 items per unit (1 item may have multiple flavors) $150 per item $1,000 for the entire Unit Limit 9 items per unit (1 item may have multiple varieties) $1,000 for the entire Unit Variety 9 items / varieties Variety limited limited to 9to items / varieties Staffing Your Booth: What makes a Lipari Show so unique is the requirement that customers attend the show to get the deals. THERE ARE NO PREORDERS of show products. Our expectations are that there will be in excess of 5,000 customers pass in front of your booth. The opportunity to sell to those customers is often determined by the quantity and quality of the staff in the booth. Please be sure: 1.There is adequate help in your booth. Eight hours is not a lot of time for customers to purchase eight week of product for the entire store. THEY DON’T HAVE TIME TO WAIT! 2.Your staff has product knowledge on the products you represent. 3.Your staff is knowledgeable of product pricing, suggested retails, promotions, deals and bonus buck promotions if available. A good sales strategy begins with your staff and their ability to service and sell the customers. Electrical / Water BoCo Enterprises, Inc. BoCo Enterprises, Inc. is the exclusive contractor for a variety of event services at Suburban Collection Showplace including: Electrical Services; Phone & Internet Connections; Gas, Air, Water & Drain hookups; and Cleaning Services. You can order online or print order forms by going to the Suburban Collection Showplace website : http://suburbancollectionshowplace.com/ online_ordering.php?section=exhibitor Discounts are available if you order required services prior to April 1, 2014 Because booth assignments are made at a later date YOU DO NOT NEED A BOOTH NUMBER ON THE FORMS WHEN YOU FILL THEM OUT. Lipari will provide booth numbers to BoCo prior to installation of utilities. We are pleased to have a relationship with Lowe Refrigeration to provide refrigerated cases for the Lipari Show. We attempt to combine all orders for the show to save on the transportation costs. To order cases: •Go to www.loweusa.com •Review cases available •E-mail your selection case information to: [email protected] by February 24, 2014 •Don will confirm pricing with you •Freight charges will be calculated when all orders are in and you will be notified ofare final price to prior We pleased havetoa delivery relationship with Lowe provide refrigerated •Refrigeration Deductionstowill taken to pay forcases casesfor the Lipari Show. We attempt to combine all orders for the show to save on the transportation costs. To order cases: • Go to www.loweusa.com • Review cases available • E-mail your selection case information to [email protected] • Don will confirm pricing with you • Freight charges will be calculated when all orders are in and you will be notified of final price prior to delivery • Deductions will be taken to pay for cases We are pleased to have a relationship with Lowe Refrigeration to provide refrigerated cases for the Lipari Show. We attempt to combine all orders for the show to save on the transportation costs. ordertocases: We are To pleased have a relationship with Lowe 7 Safety: Safety supersedes all rules. Always watch for and report any dangerous situations that could harm you or one of our guests. We have a excellent record of injury free shows and with your help we can keep it that way. Fire codes require that anyone cooking with open flame have a fire extinguisher in their booth. Codes also restrict the size of propane canisters allowed into the facility. If you plan to use this type of equipment contact Don Symonds or the Suburban Collection Showplace for the exact rules. Accidents Happen: We realize that accidents happen. Should you be involved in or witness an accident involving any Suburban Collection, Lipari or another vendor’s property, please report it to Don Symonds, security or any Suburban Collection Showplace staff. Any damage to the facility that is charged to Lipari will be forwarded to those involved in the incident. Sanitation: Our vendors have always been very considerate of the facilities where we hold our events. In fact we have received substantial discounts for how clean we leave a facility when we complete a show. We ask that booths be left vacuum ready when you leave them at the end of the show day. A $500.00 clean up fee will be deducted from any vendor that fails to tear down a booth or leaves a excess amount of trash in their booth. Food Temps: ICE WILL BE PROVIDED! Ice will be delivered on Tuesday April 8th and be located on the Lipari frozen food trailer. Ice will be available through the day on April 9th. Make sure your booth is equipped properly to maintain food temperatures. Also be sure to check cold and hot food temperatures throughout the day. One ill customer is one too many. 8 Product Samples: There are several options to have Product Samples delivered to the show: 1. O rder your samples on the booth registration site by March 17, 2014. 2. H ave your samples delivered to the Lipari Foods warehouse NO LATER THAN MARCH 28, 2014 clearly marked ATTENTION: JOHN TAMBOURINE FOOD SHOW SAMPLES. an email to [email protected] would help eliminate any confusion. 3.Bring samples with you to the show. Refrigerated and frozen storage trailer will be available All samples will be delivered to Suburban Collection Showplace on Tuesday, April 8, 2014. Show Sample Policy: NO BAGS MAY BE PASSED OUT AT ANY BOOTH. Lipari has a long standing policy regarding the passing out of samples at our food shows. We strongly encourage sampling to our customers to allow them to determine taste and quality of product. Sampling should consist of small portions of product that the customer can consume at the booth. We STRONGLY DISCOURAGE passing out of product for the customers to take from the show. We ask that you develop a list in your booth of customers and products that they want sampled. Arrangements can then be made to deliver the customer retail units or full cases after the show. A sample authorization form will be available in your booth packet to insure that samples are delivered to the customer after the show. Forgotten Harvest will perform food recovery for local food banks at the end of the show. 9 How Orders are Taken: Lipari has created an exclusive wireless order system that will allow you to place orders with only a scan gun, bar codes and the press of a few buttons. This system allows for extremely fast order retrieval and offers the customer an itemized receipt of purchases showing each item, the allowances that they received, and totals of their savings while attending the show. It is imperative that every person in the booth be trained on how to operate these scan guns. Brochures are available explaining how to operate the equipment and training will take place during show setup on Tuesday April 8, 2014. WE CANNOT PUT ENOUGH EMPHASIS ON BEING PROFICIENT IN THE OPERATION OF THE EQUIPMENT It could be the difference between a bad show and an outstanding show experience. Product Signs: Signs will be made for each item in the show showing the price customers will pay. THESE SIGNS WILL BE PASSED OUT ON THE MORNING OF THE SHOW. They will need to be placed next to each items so customers are aware of the price of the item. These signs are important because Lipari does not publish pricing until the day of the show. Make sure that you have adequate help to put these signs up on Wednesday morning prior to 9:00am. Show item stickers will be provided when requested. These stickers have all of the product information (minus pricing). These can be used to create books or posters making it easier to order with the scan guns. Contact Don Symonds if you would like a set of these. White Signs: Regular Stock Yellow Signs: Market Priced items. • Will have current prices at show time, but will be subject to change Bonus Bucks: Bonus Bucks are your opportunity to work the room and recognize good customers. Bonus Bucks are most often used for deeper discounts on volume purchases. We are currently reviewing the Bonus Buck process and will have a new program in place by show time. 10 Name Tags: Name tags are a REQUIREMENT for anyone attending the show. Because of issues related to unauthorized people exiting and entering different areas of the show our name tag enforcement will be strict. There are three types of badges that you will see: 1.EXHIBITOR - All vendors, manufacturers, brokers and booth staff are REQUIRED to wear badges. 2.BUYER - Customers that will be writing orders will wear these badges. 3.GUEST - Every show brings the curious. These people may be owners or potential customers sizing us up. At any rate if they are there they are important. 4. LIPARI EMPLOYEES - All Lipari employees must be identified. TO ELIMINATE DELAYS, SUBMIT A NAME BADGE REQUEST FOR ANYONE WORKING YOUR BOOTH AT YOUR ONLINE REGISTRATION SITE BY March 31, 2014 Attire: SHOW DAY ATTIRE – Dress the Theme! Happy Days era attire is approriate: poodle shirts, jeans, leather coats and varsity letter jackets or other 1950’s attire. Business Casual – Is an option should you choose not to dress the theme. Comfortable shoes are a must no matter how you dress. PRESHOW CELEBRATION (April 8th) – Dress Comfortable Recognizing that many vendors will come directly from setting up their booths. Please be comfortable and enjoy the meal. Name Badges will be required and they need to be ordered with your booth registration (limit two people per booth please). Celebration Reception The Lipari Family requests your presence for an evening of networking and relaxation before the show. Please join us as we kick back a little after a hard day of show set up. This is one small way for the Lipari Family to show their appreciation for all you do for our company. Customers traveling in from out of town will also be attending this event so this is a great opportunity to begin networking for Wednesday’s selling show. Date: Tuesday April 8, 2014 Place: Suburban Collection Showplace Time: 7:00pm – 12:00am 7:00pm - 9:00pm Buffet Dinner (Beer / Wine provided by Lipari) (Cash bar for mixed drinks) 7:00pm - 12:00am DJ/ Dancing 9:00pm - shuttle busses to Casino 11 Travel/Lodging Assistance: Capital Area Travel Leaders 820 Charlevoix Dr., Ste. 240 Grand Ledge, MI 48837 Need help with your travel plans? For any assistance with transportation or lodging contact: Rebecca Hricovsky [email protected] Direct 517-925-1614 Toll Free 800-627-8350 www.Travelleaders.com/capital Rebecca will work with local hotels to help you get the best available room rate in the area. Let Us Help: For assistance with Registration, Show Facility or Layout: Don Symonds 517-202-7550 For assistance with show item authorization, pricing, deals or order form questions: Director of Deli Deli Category Manager Deli Category Manager Director of Bakery Bakery Category Manager Director of Dairy Dairy Category Manager Director of Confections Confections Category Manager Director of Grocery / FS Grocery / FS Category Manager Director of Packaging Packaging Category Manager Director of Seafood Seafood Category Manager Director of C-Store C-Store Category Manager Director of Procurement 586-447-3500 Ext. Kim Robertson 9242 Jimmy Lipari 9339 Joan May 9252 Bill Slott 9353 John Hunter 9340 Jim Farber 9354 Greg Poma 9243 Avi Brandvain 9270 Ben Benjamin 9636 Lou Borrelli 9275 Mike Murphy 9249 Bob Palmateer 9534 Anthony Foglietta 9343 Joe Van Zandt 9295 Jeremy Procopio 9241 Mike Elsasser 9239 Katie Bala 9273 Julie Nelson 9233 We look forward to seeing you at the show! 12 Notes: 13
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