Introducing... AUTOMATED PAY-BY-PHONE 1-800-780-6486 ext 105 ♦ Pay by phone using Visa or MasterCard. ♦ The system is automated and all your per‐ sonal informa on, such as card number and payment amount, will be entered by YOU. ♦ At any me, you may hang up and this will discon nue the call. NO PAYMENT FEES! BEFORE YOU CALL YOU NEED YOUR ACCOUNT NUMBER ♦ A er dialing you will be prompted to press numbers for the ac ons you wish to complete. ♦ To comply with the PCI rules you can not “0” out to an operator. You will need to hang up and call the oﬃce to speak with a customer service representa ve. CEC is moving to the automated system in order to be compliant with the Payment Card Industry (PCI) Data Security Standard. These worldwide require‐ ments are designed to help companies that process such payments prevent credit card fraud through increased data controls. Moving to this system en‐ sures our con nued ability to accept debit and credit card payments securely. QUICK REFERNCE GUIDE PAY-BY-PHONE 1-800-780-6486 ext 105 MAIN MENU ‐ To make a payment on your account. ‐ To update your phone number. ‐ To repeat the main menu. MAKE A PAYMENT ‐ To look up by account number. ‐ To look up by phone number. ♦ Please enter your account number followed by the # sign. If this is correct Press ; if not Press . ‐ To pay the total amount due ‐ To pay the past due amount ‐ To pay a specific amount ♦ For example: enter # for . . If this is correct Press ; if not Press . ‐ To con nue without making a payment ‐ To repeat this informa on *Payment prompts may vary depending on your account status. Please listen to all op ons carefully. UPDATE YOUR PHONE NUMBER Please enter your account number followed by the # sign. If this is correct Press ; if not Press . ‐ To update your home phone ‐ To update your business phone ‐ To update your mobile phone * ‐ Main Menu Enter the new phone number. If this is correct Press ; if not Press . Phone number has been updated.
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