Product PROFILE Lodging Security Officer Program Description Today’s lodging security officer must know that if they “see something,” they need to “do something” to ensure the safety of the guests, employees, property, and themselves. It is an expanded role that includes a new set of responsibilities including an increased awareness of various types of suspicious activities. Lodging officers must be trained to identify, monitor, report, and effectively respond to potential security issues or safety concerns. The LODGING SECURITY OFFICER program was developed with the help of hospitality industry security experts. This program can be used as group study, as one-on-one sessions with a trainer or as self-study. Audience The Lodging Security Officer program is designed to increase the professionalism of security officers and other employees who perform security functions at your property. A trainer, supervisor, or employee can use the program. Content The program provides general techniques and tips as well as hospitality-specific information that security officers and other employees need to provide effective security at your property. The program now includes the following new or updated topics: • Child trafficking/Protection of children • Expanded bomb search information • Anti-terrorism/Signs of terrorism • Active shooters • Hostage situations • Shelter-in-place • Handling the death of a guest • Revised ADA service requirements ªª The Next Generation of Hospitality Product PROFILE Lodging Security Officer Program Includes • four modular textbooks −− Module 1: A Lodging Industry Introduction −− Module 2: Routine Security Activities −− Module 3: Handling Misdemeanors and Felonies −− Module 4: Handling Emergencies • one supplemental DVD (includes five video segments) • one workbook with progress quizzes The textbooks reference various video segments to illustrate a security officer’s duties and responsibilities. Learners complete workbook exercises that reinforce their learning and track learning progression. Product Details Lodging Security Officer Program 05620ISE03ENGE Additional workbooks 09620WKB03ENGE Professional Certification The Lodging Security Officer program can be used to prepare for the Certified Lodging Security Officer (CLSO) exam. For certification information visit www.ahlei.org/clso 11-04084G99040ADV03ENGEIN