Network: Hospitality New Lotto Packages, Regular Play Selection Slips and Ticket Purchase Cut-off Time Change Starting: Monday, July 13, 2015 UPCOMING CHANGES INCLUDE: New Lotto Packages & Regular Play Selection Slips, effective July 13, 2015 Ticket purchase cut-off time change from 6:00pm to 7:30pm PST, effective July 15, 2015 The Retailer Information Sheet is also available on the Retailer Hub www.bclcretailerhub.com For more information, please contact your BCLC Territory Manager or Lottery Support Hotline at 1-800-667-1649 Network: Hospitality New Lotto Packages & Regular Play Selection Slips Effective Date: Monday, July 13, 2015 PACKAGES On Monday, July 13, 2015, BCLC will be offering players eight (8) packages that have an updated product mix in its continued effort to provide a convenient way to buy lottery products. WHAT’S THE SAME? • $5 Mini Dip Pack • $10 Big Jackpot Pack • $12/$20/$40 LOTTO MAX Packs WHAT’S NOT AVAILABLE ANYMORE? • $7 Quick Dip Pack • $10 Weekly Mini Dip Pack • $13 Double Dip Pack • $14 Weekly Big Jackpot Pack WHAT’S NEW? • $10 Double Dip Pack • $15 Triple Dip Pack • $20 Mega Pack $10 BIG JACKPOT PACK BIG LOTTO PACKS 1 LOTTO MAX 1 Lotto 6/49 1 Extra 1 Extra (LMAX) LOTTO 6/49, BC/49 & EXTRA LOTTO MAX PACKS (NO CHANGES) $20 MEGA PACK 2 LOTTO MAX 2 Lotto 6/49 2 BC/49 1 Extra 1 Extra (LMAX) $5 MINI DIP PACK $10 DOUBLE DIP PACK $15 TRIPLE DIP PACK 1 Lotto 6/49 1 BC/49 1 Extra 2 Lotto 6/49 2 BC/49 2 Extra 3 Lotto 6/49 3 BC/49 3 Extra) $12 LOTTO MAX PACK $20 LOTTO MAX PACK $40 LOTTO MAX PACK 2 LOTTO MAX 2 Extra 4 LOTTO MAX 8 LOTTO MAX 2 FREE Extra The Retailer Information Sheet is also available on the Retailer Hub www.bclcretailerhub.com For more information, please contact your BCLC Territory Manager or Lottery Support Hotline at 1-800-667-1649 Network: Hospitality New Lotto Packages & Regular Play Selection Slips Effective Date: Monday, July 13, 2015 GOOD TO KNOW: MARKETING SUPPORT The new $10 Double Dip is not the same as the old $13 Double Dip. • It contains 2 x Lotto 6/49, 2 x BC/49 & 2 x Extra instead of 3 x Lotto 6/49, 3 BC/49 & 1 x Extra. Advance Buy up to 26 consecutive draws will still apply for all packages. $20 Mega Pack – two separate tickets will be printed similar to the current $10 Big Jackpot Pack . The new packages will not be available for purchase on PlayNow.com until Fall 2015 (TBC). Players may continue to purchase the existing packages in the meantime. As of Monday July 13, 2015: • bclc.com • PlayNow.com • Player Display Unit • Digital Signage • bclc.com eNewsletter • Live ticket messaging WHAT YOU NEED TO KNOW • A new Quick Reference Guide (5.5” x 7”) for your location will be shipped on Wednesday, July 8, 2015 to arrive starting Thursday, July 9, 2015. • Please replace all old package signage with the new Quick Reference Guide on the morning of Monday, July 13, 2015. • Please dispose of any old package signage. (Laminated Quick Reference Guides cannot be recycled). The Retailer Information Sheet is also available on the Retailer Hub www.bclcretailerhub.com For more information, please contact your BCLC Territory Manager or Lottery Support Hotline at 1-800-667-1649 Network: Hospitality New Lotto Packages & Regular Play Selection Slips Effective Date: Monday, July 13, 2015 Lotto 6/49 Regular Slip – Side B REGULAR PLAY SELECTION SLIPS New Lotto 6/49 Regular Play and LOTTO MAX Regular Play Selection Slips will be shipped on Wednesday, July 8, 2015 to arrive starting Thursday, July 9, 2015. As of Monday, July 13, 2015, players will no longer be able to purchase packages using the old selection slips. LOTTO MAX Regular Slip – Side B REGULAR PLAY SELECTION SLIP CHANGES INCLUDE: The ability to select packages will not be available. The package selection will be replaced with advertising messaging: • Lotto 6/49: Raises awareness for the Guaranteed $1 Million Prize • LOTTO MAX: Promotes the three LOTTO MAX Packs and directs players to ask the retailer for them. WHAT YOU NEED TO KNOW GOOD TO KNOW: There are no changes to the Regular Play side of the current Selection Slips. If need be, they can still be processed after July 13, 2015. Less than 1% of players use the Selection Slip to purchase packages. Therefore, the fact that this ability is no longer available should not cause too much frustration for your players. • Please replace the old Lotto 6/49 and LOTTO MAX Regular Play Selection Slips with the new Selection Slips on Monday, July 13, 2015. • Please recycle the old Lotto 6/49 and LOTTO MAX Regular Play Selection Slips on Monday, July 13, 2015. • Note: Lotto 6/49 Combo Play and LOTTO MAX Combo Play Selection Slips are not changing and do not need to be replaced. The Retailer Information Sheet is also available on the Retailer Hub www.bclcretailerhub.com For more information, please contact your BCLC Territory Manager or Lottery Support Hotline at 1-800-667-1649 Network: Hospitality New Lotto Packages & Regular Play Selection Slips Effective Date: Monday, July 13, 2015 UPDATES TO SALES SCREENS – Main Screen Buttons removed: • $7 Quick Dip • $10 Weekly Mini Dip • $13 Double Dip • $14 Weekly Big Jackpot Pack New package buttons Buttons added: • $10 Double Dip • $15 Triple Dip • $20 Mega Pack UPDATES TO SALES SCREENS – Lotto 6/49 Menu Buttons removed: • $7 Quick Dip • $10 Weekly Mini Dip • $13 Double Dip Buttons added: • $10 Double Dip • $15 Triple Dip • $20 Mega Pack Similar changes apply to the “Both Lotto 6/49 & BC/49” Menu, “BC/49” Menu and “LOTTO MAX” Menu New package buttons The Retailer Information Sheet is also available on the Retailer Hub www.bclcretailerhub.com For more information, please contact your BCLC Territory Manager or Lottery Support Hotline at 1-800-667-1649 Network: Hospitality New Lotto Packages & Regular Play Selection Slips Effective Date: Monday, July 13, 2015 UPDATES TO SELF SERVICE TERMINAL (SST) SCREEN Buttons removed: • $7 Quick Dip • $10 Weekly Mini Dip • $13 Double Dip Buttons added: • $10 Double Dip • $15 Triple Dip GOOD TO KNOW: The $10 Big Jackpot Pack and $20 Mega Pack are not available on the SST. They may be purchased through the Lottery Terminal. New package buttons The Retailer Information Sheet is also available on the Retailer Hub www.bclcretailerhub.com For more information, please contact your BCLC Territory Manager or Lottery Support Hotline at 1-800-667-1649 Network: Hospitality New Lotto Ticket Purchase Cut-off Time Change Effective Date: Wednesday, July 15, 2015 WHAT’S CHANGING MARKETING SUPPORT Starting on Wednesday, July 15, 2015, BCLC is extending the ticket purchase cut-off times for Lotto 6/49, BC/49, LOTTO MAX and Extra out by 1.5 hours from 6:00pm to 7:30pm PST. “Coming soon” as of June 22, 2015: • bclc.com & Facebook (as of June 1st) This extension will provide players additional convenience by providing them more time until 7:30pm PST to purchase their lottery tickets on draw days. • bclc eNewsletter • Player Display Unit The ticket purchase cut-off change affects the following lottery games: • Digital Signage • Lotto 6/49 + Extra (Wednesday & Saturday draws) • Live ticket messaging • BC/49 + Extra (Wednesday & Saturday draws) • LOTTO MAX + Extra (Friday draws) Additional support as of July 15, 2015: GOOD TO KNOW: • The first lottery draws this change impacts are the Lotto 6/49, BC/49 and Extra draws on Wednesday, July 15, 2015. • The ticket purchase cut-off time extension of 1.5 hours is occurring Canada wide. • PlayNow.com • Radio 10 second tags • Overwaitea Foods Flyer Ad (July 17-23) The Retailer Information Sheet is also available on the Retailer Hub www.bclcretailerhub.com For more information, please contact your BCLC Territory Manager or Lottery Support Hotline at 1-800-667-1649 Network: Hospitality New Lotto Packages, Regular Play Selection Slips and Ticket Purchase Cut-off Time Change Questions & Answers NEW PACKAGES AND REGULAR PLAY SELECTION SLIPS TICKET PURCHASE CUT-OFF TIME CHANGE 1. HOW IS THE NEW $10 DOUBLE DIP PACK DIFFERENT THAN THE $13 DOUBLE DIP THAT IS NO LONGER AVAILABLE AT RETAIL? 1. WHY HAVE THE TICKET PURCHASE CUT-OFF TIMES BEEN EXTENDED? The new $10 Double Dip Pack includes 2 Lotto 6/49, 2 BC/49 and 2 Extra whereas the $13 Double Dip included 3 Lotto 6/49, 3 BC/49 and 1 Extra. The $13 Double Dip package is no longer available at retail. Ticket purchase cut-off times for Lotto 6/49, BC/49, LOTTO MAX and Extra have been extended by an hour and a half to provide added convenience to our players. 2. WHEN IS THE TICKET PURCHASE CUT-OFF TIME CHANGING? 2. WHY HAVE WEEKLY PACKAGES BEEN REMOVED? We are always looking for ways to improve our games and keep players interested. These packages have been removed based off feedback we received from players and retailers who wanted something different. The changes to the Lotto packages will make the purchasing process easier for players. 3. WHEN IS THE LAST DAY TO PURCHASE CURRENT PACKAGES AT RETAIL? The last day for players to purchase current Lotto packages at retail will be Sunday, July 12, 2015 and the new package options take effect at retail on Monday, July 13, 2015. 4. CAN THE NEW PACKAGES BE PURCHASED ON PLAYNOW.COM? The new packages will not be available on PlayNow.com until Fall 2015 (TBC). Players may continue to purchase the existing packages on PlayNow.com in the meantime. Starting Wednesday, July 15, 2015, Lotto 6/49, BC/49, LOTTO MAX and Extra ticket purchase cut-off times will be extended by an hour and a half to 7:30pm PST. The first game to be impacted by the ticket purchase cut-off time change is Lotto 6/49, BC/49 and Extra on Wednesday, July 15, 2015. LOTTO MAX and LOTTO MAX Extra’s draw will be impacted as of Friday, July 17, 2015. 3. HOW WILL THIS CHANGE THE ANNOUNCEMENT OF WINNING NUMBERS? Because the ticket purchase cut-off time has been extended an hour and a half across the country, the announcement of the winning numbers will also be extended by the same time. This will affect when the winning numbers will be posted on bclc.com and on Facebook. 4. ARE TICKET PURCHASE CUT-OFF TIME CHANGES EXCLUSIVE TO BC? The ticket purchase cut-off times have been extended by an hour and a half Canada wide. 5. WHAT IF PLAYERS BOUGHT ADVANCE DRAWS AT RETAIL ON A PACKAGE THAT IS BEING REMOVED? As long as the player bought the package & advance draws on it prior to July 13, 2015, they will continue to have that package until the number of advance draws they bought is up. Then the player will have to choose from the new packages that are available (the player won’t be able to re-purchase the package that no longer exists). 6. WHY ARE THERE NEW REGULAR PLAY SELECTION SLIPS? As of Monday July 13, 2015 new LOTTO MAX, Lotto 6/49 & BC/49 Regular Play Selection Slips will be available. On these new slips, the package selection side will no longer be available and will be replaced with an advertising message. If players want to purchase packages, they will have to go directly to the Retailer. The regular play side of the slips will remain as is and players can continue to use this side to select their numbers for the draw. The Retailer Information Sheet is also available on the Retailer Hub www.bclcretailerhub.com For more information, please contact your BCLC Territory Manager or Lottery Support Hotline at 1-800-667-1649
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