Job Specification Job Title: Product Manager (Tax) Division/Department: GRC Reason for Vacancy: Replacement Reporting to: (name & position of Manager and any indirect reporting lines)  Main Purpose of the Position Responsible for ensuring success of the product Ross Saunders – Product Programme Manager The product manager drives the product direction and process in order to deliver on and fulfil the identified opportunities. Through collaborated efforts with the various business units, the product manager will ensure that a world class product is delivered, and continuously innovated in order to optimise the way in which our clients are able to carry out their core function. Key Deliverables and Weighting   Revenue Generation – Responsible for the profit and loss of the product o Ensure delivery is on time every time o Own and produce roadmaps and release schedules o Manage the overall brand of the product o Ensure the product receives positive take-up on launch o Ensure alignment with company strategy and the programme mandate Product Documentation o Adherence to both internal and external documentation standards o Ensure the documentation across the product is consistent, complete and professional     Dunkeld Gardens cnr Kent Road and Jan Smuts Ave, Dunkeld West, South Africa Interdepartmental Enablement o Know the product inside and out o Enable the sales, services and support teams o Provide feedback to development teams o Act as a bridge between departments o Ensure marketing collateral effectively reflects the product Discovery of Needs o Obtain feedback from the market o Manage priorities and the applicability of enhancements for PAB review o Have a strong customer presence where required o Ensure product relevance and compliance in the market o Ensure that the product is adopted and used successfully by customers o Maintain an ethical understanding of the competition User Experience (UX) and Customer Experience (CX) o Ensure the product as a whole is consistent, professional and easy to operate o Experience the product from the customer’s point of view o Gain insight on what we should be doing differently o Drive consideration of the customer’s point of view within the development team o Manage defects and the quality assurance process Act as a leader within the company P.0. Box 598, Parklands, 2121, South Africa www.cqs.co.za Tel: +27 11 507 0000 Fax: +27 11 507 0001 Email: [email protected] Reg no.: 2008/001787/07 Directors: IB Skosana (Chairperson)*, AH Cohen (CEO), RM Segal, S Mackenzie*, S Pokroy Bossenger* *non-executive Management Level and Details of the Management Component of this role Ad hoc management of development teams in conjunction with programme management. Technical Knowledge, Skills and Abilities      Must be IT/Technically inclined Background in software engineering and SDLC beneficial Understanding and exposure to ACL software would be beneficial Understanding and exposure to different ERP packages would be beneficial Understanding of Internal Auditing would be beneficial Behavioural / Soft Competencies, Skills and Abilities         Attention to detail is paramount - in language, usability and design Ability to work under pressure in a very busy environment Exemplary problem solving skills Excellent leader and team player Dynamic, results orientated, target driven Strong analytical and critical thinking skills Ability to drive initiatives forward end-to-end Innovative and creative spirit - think out of the box in order to take our product development to a higher level A passion for product Excellent written and verbal communication skills Driven by making a difference for the client Highly collaborative role – the ability to work with a number of different players and gain their buy-in i.e. development, marketing and sales. Flexibility is important – they should be open minded to positive input as well as constructive criticism Initiative and accountability- ability to take control from the beginning to form the concept, research it, develop it and get the product to market      Education and Qualification    BCom Business Management, Accounting or similar PrinceII or similar project management certification Product management certification desirable        3+ years working experience in similar field 1+ years working in a product management role desirable Detailed understanding of South African Taxation essential SDLC/PDLC experience desirable Very strong verbal and written communication skills Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties Experience in building and releasing a product beneficial Computer Skills and Knowledge   Good working knowledge of Microsoft Office products, including Word, Excel, Visio and Project Understanding of ACL software an advantage Working Environment & Travel   Extremely busy office environment with a great deal of team work This position is office based but some ad hoc travel will be required Working hours 08h30 – 17h00, overtime required when necessary. Punctuality is important. What will make the incumbent successful in this role? The ideal candidate should have an extremely good understanding of, and experience within, the finance domain, along with creative flair and initiative. Attention to detail is of utmost importance. Corporate Cultural Fit Factors Candidate will need to be able to fit into a young, dynamic, fast paced, flexible environment. Highly professional and team worker. No micro management. Language Business English Salary Range Negotiable   essential requirements desirable requirements Details of Experience Required   essential requirements desirable requirements Page 2 of 2