OPEN TO INTERNAL AND NON-REPRESENTED MEMBER STATES CANDIDATES Position Title : Information Technology and Communication Officer Duty Station Classification Type of Appointment : : : Estimated Start Date : Monrovia, Liberia* Official, Grade P2 Special short term, Six months with possibility of extension As soon as possible Closing Date : January 22, 2015 Reference Code : SVN2015/08(O)-INT Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and nongovernmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM has a proactive recruitment policy to increase the representation of nationals of nonrepresented member states. Qualified applicants from the following countries will be favorably considered: Algeria, Angola, Antigua and Barbuda, Bahamas, Belize, Benin, Burundi, Cambodia, Cape Verde, Cameroon, Central African Republic, Czech Republic, Comoros, Djibouti, El Salvador, Fiji, Gabon, Gambia, Guyana, Holy See, Iceland, Israel, Lesotho, Libya, Luxembourg, Madagascar, Maldives, Malta, Marshall Islands, Montenegro, Micronesia, Mongolia, Namibia, Nauru, Papua New Guinea, Paraguay, Republic of Congo, Saint Vincent and the Grenadines, Seychelles, Slovenia, Somalia, Suriname, Swaziland, Tanzania, Timor Leste, Togo, Trinidad and Tobago, Vanuatu, Venezuela, Vietnam, Yemen Applications from qualified female candidates are especially encouraged. Context: Under the overall supervision of the Chief of Mission (CoM), the direct supervision and guidance of the Senior Resources Management Officer (SRMO) and in close coordination with other relevant departments, the successful candidate will provide all the necessary information technology and communication (ITC) support to the mission. Page 1 / 4 Core Functions / Responsibilities: 1. Supervise and coordinate the activities of the Information Technology and Communication (ITC) Unit for the mission, ensuring that all requests are addressed timely and accurately, with an efficient allocation of resources. 2. Secure the implementation of standard IOM ITC policies and guidelines, in particular with regards to network systems, IT security, software licensing, telecoms and ITC procurement. 3. Ensure the required performance and stability of network services and servers (LAN, WAN, Messaging, Internet and VSATs connectivity, VPN, etc.), to prevent and minimize downtime or service interruptions. 4. Coordinate the configuration and performance of the HF/VHF networks and equipment, as well as the provision of Minimum Operating Security Standards (MOSS) compliance devices to staff and office vehicles. 5. Monitor on a daily basis the accuracy and completion of servers’ backups. 6. Liaise with ITC service providers and vendors for the adequate provision of supplies and services. 7. Maintain the office’s ITC inventory for hardware and software (safeguarding media and licenses), including regular updates to the technical documentation for the voice and data networks. 8. Ensure the adequate IT infrastructure performance for mission-critical and corporate applications such as Migrant Management Operational System Application (MiMOSA), PRISM, Intranet, etc. Liaise with technical counterparts for technical support and day-to-day issues. 9. Facilitate the implementation of in-house development of required database information systems to support mission operations, included, but not limited to, data collection, data analysis and reporting and information management requirements facilitation. 10. Develop and implement when necessary, ITC training to all end users, data entry operators and enumerators to ensure productive use of the IT, telecommunications and information systems in the mission. 11. Advise mission management as necessary, for required improvements on mission IT Infrastructure and provision of services as required for the efficient functioning of mission operations. 12. In coordination with SRMO liaise with Logistics and Procurement to ensure proper technical specification for purchase of ITC-related equipment and propose most suitable solutions. 13. Perform such other duties as may be assigned. Page 2 / 4 Required Competencies Behavioural           Takes responsibility and manages constructive criticism; Works effectively with all clients and stakeholders; Promotes continuous learning; communicates clearly; Takes initiative and drives high levels of performance management; Plans work, anticipates risks, and sets goals within area of responsibility; Displays mastery of subject matter; Contributes to a collegial team environment; Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; Displays awareness of relevant technological solutions; Works with internal and external stakeholders to meet resource needs of IOM. Technical    Anticipates and prepares response to changing IT needs of the relevant organizational unit; Delivers optimal IT solutions within defined resource parameters; Correctly applies knowledge of specialized IT disciplines. Emergency and Crisis      Works effectively in high-pressure, rapidly changing environments; Coordinates actions with emergency response actors and making use of coordination structures; Supports adequate levels of information sharing between internal units, cluster partners, IOM and other emergency response actors; Establishes and maintains effective relationships with implementing partners; Makes correct decisions rapidly based on available information. Required Qualifications and Experience Education   Master’s degree in Computer Science, Information Management or a related field from an accredited academic institution with two years of relevant professional experience; or University degree in the above fields with four years of relevant professional experience. Experience   Experience in implementation and administration of Microsoft Windows network environment (LAN/WAN) and first level network/desktop support; Extensive knowledge of Windows Operating System for Clients and Servers, Administration of a multi-site environment, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN, VoIP, MS Office, Antivirus Software and utilities. CCNA, MCP (Windows/Exchange Server) and/or MCSA/MCDBA/MCSE certifications would be a distinct advantage; Page 3 / 4      Knowledge and demonstrated experience of database information systems and data processing tools. Knowledge of web-based development, geographical information systems and/or mapping tools would be a distinctive advantage; Experience working with an international organization or an international agency in a field location; Demonstrated ability to work with minimal supervision and demonstrate high level of initiative, perseverance and professional commitment to achieve high-quality results; Demonstrated ability to handle confidential data in a professional, responsible and mature manner; Demonstrated ability to coach individuals, to work effectively and harmoniously with colleagues within a team from varied cultures and professional backgrounds. Languages Fluency in English is required. Note: * With frequent travel to field locations within Liberia. How to apply: Interested candidates are invited to submit their applications via PRISM, IOM eRecruitment system, by January 22, 2015 at the latest, referring to this advertisement. For further information, please refer to: http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-apply.html In order for an application to be considered valid, IOM only accepts online profiles duly filled in and submitted with a cover letter not more than one page specifying the motivation for applications. Only shortlisted candidates will be contacted. You can track the progress of your application in your personal application page in the IOM e-recruitment system. Posting period: From 15.01.2015 to 22.01.2015 Requisition: SVN 2015/08 (O) - Information Technology and Communication Officer (P2) Monrovia, Liberia (54633039) Released Posting: SVN 2015/08 (O) - Information Technology and Communication Officer (P2) - Monrovia, Liberia (54633042) Released Page 4 / 4