Using Near Miss Reporting to Enhance Safety Performance Jeff Ruebesam, Fluor Corporation RT 301, Using Near Miss Reporting to Enhance Safety Performance 2014 CII Annual Conference July 21–23 • Indianapolis, Indiana Research Team 301, Using Near Miss Reporting to Enhance Safety Performance Patricia Anthony, DTE Energy Steve Holland, GE Energy David Clark, SAIC Constructors, LLC John Holliday, Georgia-Pacific Corporation Glen Clement, ConocoPhillips Eric Marks, Georgia Tech Bryon Creech, CH2M HILL Brian McKay, Bechtel/Fairweather Dennis Cobb, Phillips 66 Sixto Mendez, SKEC USA, Inc Bill Drust, Praxair Anthony Miller, Parsons Bob Fitzgerald, Southern Company Wes Rimes, Yates Construction Jason Fulton, Dresser-Rand Company Jeff Ruebesam, Fluor Corporation Larry Green, BP Brandon Shell, ExxonMobil Carroll Higdon, The Robins & Morton Group Roger Smith, Zurich Services Corporation Jimmie Hinze, University of Florida Alicia Weber, Jacobs RT 301: Building on Existing CII Safety Research Near Miss Reporting (RT 301) Pro-Active Safety Safety Management Foundation for Safety Design for Safety (RT 101) 1995 Hazard Recognition (RT 293) 2003 Targeted Safety Programs (RT 216) 2006 Managing Subcontractor Safety (RT 13) 1990 Implementing Active Leading Indicators (RT 284) 2012 Real-time ProActive Safety in Construction (RT 269) 2010 Safety Plus: Making Zero Accidents a Reality (RT 160) 2002 Improved Workers’ Compensation Management (RT 45) 1995 Owner’s Role in Construction Worker Safety (RT 190) 2003 Zero Injury Techniques (RT 32) 1993 Organizational Commitment to Safety Dr. Jimmie Hinze CII RT 284 What is a Near Miss? • Why near miss reporting? – Motivate and empower the workforce to be a partner in safety – Recognize and communicate unsafe conditions and close-calls – Take action to reduce risk and prevent adverse outcomes • Near miss definition: – An unplanned event or unsafe condition that has the potential for injury or illness to people, or damage to property, or the environment Lagging vs. Leading Indicators Fatality TRIR Injury/Illness Lagging Indicators First Aid Cost and Severity Near Miss (including hazardous conditions) At Risk Behavior Heinrich’s Safety Pyramid Leading Indicators Research Methodology Near Miss Reporting Process Define Encourage Roll Out Communicate Corrective Actions Collect Analyze Near Miss Implementation Resources • Reporting flowchart • Reporting card • Database • Evaluation Tool Findings: Barriers and Enablers Barriers Enablers • Fear of retaliation • Communication • Fear that reporting reflects poorly on performance • Leadership and motivation • Absence of a trusting environment • Near miss reporting training • Lack of training • Guidance and resources • Reward strategy • No follow-up “If you see it, you own it” – Interviewed Safety Manager Research Conclusions • A strong safety foundation is a prerequisite, however… • An effective near miss reporting program: – Is the most effective leading indicator (CII RT 284) – Helps overcome “fear” and builds “trust” with the workforce – Is best measured by user feedback, not reporting quotas – Enhances hazard awareness, lowers risk, and improves safety performance – Only works if everyone (craft worker to senior management) buys in – Can help us break the performance plateau – Can help save lives Implementation Session Agenda • Detailed discussions – Site interviews – Monitoring and intervention – Implementation strategies • Demonstration of implementation tools – Information flowchart/reporting card – Reporting database template – Program evaluation tool • Panel Q & A Visit the Implementation Sessions and Product Display Table Implementation Session 1 Grand Ballroom 7-8 today, 5:00 p.m. – 6:00 p.m. Implementation Session 2 Grand Ballroom 7-8 tomorrow, 8:35 a.m. – 9:35 a.m. Dr. Jimmie Hinze