International Organization for Migration (IOM) Iraq Mission OPEN TO INTERNAL & EXTERNAL CANDIDATES Position Title: Senior Operations Assistant Duty Station: Dohuk Organizational Unit: Psychosocial Grade: Equivalent to G6 Type of Contract: Sub-Contracted Contract (SOC) Duration of Appointment: Six (6) Months, with a possibility of extension Closing Date: 1st June 2015 Reference Code: SVN2015/IRQ/036 Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. Context: Under overall supervision of the Chief of Mission (CoM) the overall guidance of the Head of Hub (HoH) in Erbil, and the direct supervision of the Senior Operations Officer in coordination with the Clinical Psychologist the incumbent(s) is responsible: Core Functions / Responsibilities: 1. Direct and oversee IOM Dohuk Operations staff including escorts and ensure staff complies with Departure Planning, Post Departure and Staff Travel regulations. 2. Manage and supervise all activities and staff, providing oversight and support to ensure consistently high-quality work; liaise closely with Dohuk Satellite and office Erbil Hub for the movement of IDPs/refugees. 3. Organize for cultural orientation and psychosocial support session’s related to logistical and operational aspects. 4. Coordinate with the Emergency Project Assistant on all related emergency movements. 5. Develop and maintain positive working relationships with local authorities and camp managers on issues related to IDP, refugee and migrant movements. 6. Counsel IDPs and refugees, contact them, advice on their movement and travel arrangements. 7. Prepare all related documents for IDPs travelling to Germany. 8. Coordinate leave schedule for Operations and Airport Assistant(s). Page 1/ 3 International Organization for Migration (IOM) Iraq Mission 9. Represent the Movement Unit and contribute to meetings as requested (provide unit updates, problems and solutions). 10. Undertake duty travel to Germany as required. 11. Perform any other duties you may be assigned. Required Competencies Behavioural Accountability      Accepts and gives constructive criticism Follows all relevant procedures, processes, and policies Meets deadline, cost, and quality requirements for outputs Monitors own work to correct errors Takes responsibility for meeting commitments and for any shortcomings Client Orientation     Identifies the immediate and peripheral clients of own work Establishes and maintains effective working relationships with clients Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries Keeps clients informed of developments and setbacks Teamwork        Actively contributes to an effective, collegial, and agreeable team environment Contributes to, and follows team objectives Gives credit where credit is due Seeks input and feedback from others Delegates tasks and responsibilities as appropriate Actively supports and implements final group decisions Takes joint responsibility for team's work Technological Awareness    Learns about developments in available technology Proactively identifies and advocates for cost-efficient technology solutions Understands applicability and limitation of technology and seeks to apply it to appropriate work Page 2/ 3 International Organization for Migration (IOM) Iraq Mission Required Qualifications and Experience   University Degree in related field with 6 years of working experience in social projects with IOM/UN or any other NGO; Good computer skills (word and Excel minimum). Languages  Fluent in Kurdish/Arabic and working knowledge of English. How to apply: Interested applicants are requested to email their PHF & CVs to [email protected] by indicating the Vacancy Reference Code SVN2015/IRQ/036 in the subject line before the deadline 1st June 2015. Page 3/ 3