Academic Operations Coordinator Full time, 12 months fixed term, Sydney CBD Navitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs, language training, workforce education and student recruitment. Navitas listed on the Australian Securities Exchange (ASX) in 2004 and is now an S&P/ASX Top 100 Company, employing more than 5,500 staff globally. Navitas operates across three Divisions. The Academic Operations Coordinator position is responsible for management of academic data for reporting purposes; maintaining systems for retention of intellectual property; and providing operational and administrative support to academic staff in the use of digital learning resources. The Academic Operations Coordinator works closely with the Academic Manager and Academic Coordinators to deliver high quality administrative functions to the academic team. Essential Education, training and/or relevant experience equivalent to completion of a degree. Excellent skills in the use of database systems and Microsoft applications such as Word, Excel, Access and Outlook. Demonstrated organisational and administration skills that include a high level of accuracy and well developed analytical and problem solving skills. Demonstrated ability to work effectively in a busy team environment as well as the ability to work independently. Demonstrated ability to work under pressure and meet tight deadlines. Well-developed oral and written communication skills that allow the applicant to communicate effectively with students and staff at all levels of the organisation. Demonstrated commitment to the provision of high standards of customer service in a cross-cultural environment Desirable Experience in a higher education institution What we offer The Navitas Group offers outstanding long-term career opportunities within Australia and abroad, and is values driven and an equal opportunity employer. Enquiries and applications, including a CV and cover letter addressing the above essential and desirable criteria, should be sent to Academic Manager, Diana Keilar at [email protected]. Applications close 22 May 2015, 5pm AEST. Successful applicants will be subject to relevant pre-employment checks, which may include a National Police Check and/or a Working with Children Check. Only people who are eligible to work in Australia may apply for this position. We regret that due to the volume of applications, only successful applicants will be contacted. Position Description Title: Academic Operations Coordinator Functional Area: Business Unit: Reports to: Full time or part time: Location: Scope of Role: Navitas University Programs Division SIBT Academic Manager Full time Sydney, Australia 2 direct reports 1. Overview and Objectives of the position The Academic Operations Coordinator position is responsible for management of academic data for reporting purposes; maintaining systems for retention of intellectual property; and providing operational and administrative support to academic staff in the use of digital learning resources. The Academic Operations Coordinator works closely with the Academic Manager and Academic Coordinators to deliver high quality administrative functions to the academic team. 2. 3. Key Relationships: College Director and Principal Academic Manager Teaching staff University personnel Key Result Areas: 1. Provide operational and administrative support to academic staff in the maintenance of web-based resources such as drop box and the SIBT portal. 2. Provide administrative support in the use of web based technologies (Learning Management System, Mathspace, Turnitin, and online surveys (Socratives). 3. Coordinate the weekly schedule of Academic Administration events. 4. Facilitate (upload) of student data to student Learning Management system (currently iLearn) and problem solve teacher enquiries. 5. Assist in the provision of materials for the online induction for teaching staff and the Academic orientation presentations to students. 6. Manage the SSOC online community site for teaching staff. 7. Manage the process for the recognition of prior learning with the partner institution(s). 8. Develop preliminary reports highlighting significant data, for commentary by the Academic Convenors/Manager (SIBT Performance report), to support the periodic reporting framework and accreditation requirements. 9. Provide recommendations to the Academic Manager and liaise with IT Manager in creation or modification of database reports and portal enhancements required by the Academic team. 10. Contribute to the development of student-focussed processes which streamline operations (on line special consideration). 11. Produce reports for monitoring course material printing revenue and expenditure. 12. Assist with the identification, management and protection of the College’s intellectual property assets. 13. Liaise with Compliance Manager on procedures for the archiving of Cert IV assessments. 14. Maintain currency of a procedures manual for the position. 15. Provide support to meet fluctuating workloads or to cover absences. 16. Overseeing the weekly work schedule of the Academic Administration Officers. 17. Other general duties as required. Selection Criteria: Essential: Education, training and/or relevant experience equivalent to completion of a degree. Excellent skills in the use of database systems and Microsoft applications such as Word, Excel, and Outlook. Demonstrated organisational and administration skills that include a high level of accuracy and well developed analytical and problem solving skills. Demonstrated ability to work effectively in a busy team environment as well as the ability to work independently. Demonstrated ability to work under pressure and meet tight deadlines. Well-developed oral and written communication skills that allow the applicant to communicate effectively with students and staff at all levels of the organisation. Demonstrated commitment to the provision of high standards of customer service in a cross-cultural environment Desirable: Experience in a higher education institution
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