OPEN TO INTERNAL AND NON-REPRESENTED MEMBER STATES CANDIDATES Position Title : Senior Operations Duty Station : N’Djamena, Chad Classification Type of Appointment Estimated Start Date Officer : Official, Grade P3 : Fixed term, one year with possibility of extension : As soon as possible Closing Date : October 14, 2014 Reference Code : VN2014/90(O)-INT Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM has a proactive recruitment policy to increase the representation of nationals of nonrepresented member states. Qualified applicants from the following countries will be favorably considered: Algeria, Angola, Antigua and Barbuda, Bahamas, Belize, Benin, Burundi, Cambodia, Cape Verde, Cameroon, Central African Republic, Czech Republic, Comoros, Djibouti, El Salvador, Gabon, Gambia, Guyana, Holy See, Iceland, Israel, Lesotho, Libya, Luxembourg, Madagascar, Maldives, Malta, Marshall Islands, Montenegro, Micronesia, Mongolia, Namibia, Nauru, Nigeria, Papua New Guinea, Paraguay, Republic of Congo, Rwanda, Saint Vincent and the Grenadines, Seychelles, Slovenia, Somalia, South Sudan, Suriname, Swaziland, Tanzania, Timor Leste, Togo, Trinidad and Tobago, Vanuatu, Venezuela, Vietnam, Yemen Applications from qualified female candidates are especially encouraged. Context: Under the overall supervision of the Regional Director for Central and West Africa and under the direct supervision of the Chief of Mission (CoM) in N’Djamena, and in close coordination with the Head of Operations based in Nairobi, Kenya, the successful candidate will be accountable and responsible for the implementation, oversight, and coordination of United States Refugee Admission Program (USRAP) operational activities. S/he will also manage Page 1 / 4 resettlement processing and departure activities for third country resettlement programmes as per respective agreements. Core Functions / Responsibilities: 1. Plan, coordinate and implement transportation strategies related to USRAP operations in Chad, in close coordination with the Office of the Refugee Coordinator, Refugee Support Center (RSC) for Africa, United Nations High Commissioner for Refugees (UNHCR), Resettlement and Movement Management Division (RMMD), IOM Ghana, IOM Kenya Resettlement Hub and IOM New York. 2. Plan, coordinate and implement transportation strategies related to Global operations including Third Country Resettlement, Family Reunification, self-payer travel assistance and Assisted Voluntary Returns in Chad, in close coordination with the relevant resettlement country Embassies and Project Managers, United Nations High Commissioner for Refugees (UNHCR), Resettlement and Movement Management Division (RMMD), IOM Kenya Resettlement Hub and other IOM Missions involved in the process. 3. Be responsible for the review, adjustment and endorsement of bills and invoices from transport contractors, travel agents and airlines prior to payment. 4. Negotiate with ground transport providers, airlines and travel agents to ensure low cost, effective, convenient and safe transport of refugees, migrants, IOM staff and other eligible travellers. 5. Explore new modalities/options in terms of usage and need of local and global agreements with transport provider. Negotiate local agreements in close coordination with the Legal Department and RMMD. 6. Liaise regularly with the national and local government officials involved in the resettlement process, particularly in regard to exit documentation. 7. Keep abreast of all interagency and stakeholder assessments, reports, and other relevant material and ensure programmatic staff are well informed of the strategic focus of the Mission and resources that can assist their operations and activities. 8. Develop Terms of References (TORs), participate in the recruitment of operations staff and conduct annual staff performance reviews in coordination with national supervisors. 9. Monitor and evaluate the entire operations business process, identify areas of improvement, simplification and enhanced efficiency. 10. Identify and implement measures to maintain a high level of integrity in the programmes; explore and propose new project development ideas. 11. Perform such other duties as may be assigned. Required Competencies Behavioural  Takes responsibility and manages constructive criticism; Page 2 / 4           Works effectively with all clients and stakeholders; Promotes continuous learning; communicates clearly; Takes initiative and drives high levels of performance management; Plans work, anticipates risks, and sets goals within area of responsibility; Displays mastery of subject matter; Contributes to a collegial team environment; Creates a respectful office environment free of harassment and retaliation and promotes the prevention of sexual exploitation and abuse (PSEA); Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; Displays awareness of relevant technological solutions; Works with internal and external stakeholders to meet resource needs of IOM Technical    Delivers on set objectives in hardship situations; Effectively coordinates actions with other implementing partners; Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives. Required Qualifications and Experience Education   Master’s degree in Political or Social Sciences or a related field from an accredited academic institution with five years of relevant professional experience; or University degree in the above fields with seven years of relevant professional experience. Experience     Experience in resettlement operations, particularly in USRAP, Canada and Australia processing procedures; Experience in organizing the ground/air movement of refugees, particularly in remote locations; Experience in refugee migrations related issues; Experience in liaising with airlines, government authorities as well as with airport authorities. Languages Fluency in English and French are required. Working knowledge of Arabic an advantage. How to apply: Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment Page 3 / 4 system, by October 14, 2014 at the latest, referring to this advertisement. For further information, please refer to: http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-apply.html In order for an application to be considered valid, IOM only accepts online profiles duly filled in and submitted with a cover letter not more than one page specifying the motivation for applications. Only shortlisted candidates will be contacted. You can track the progress of your application in your personal application page in the IOM e-recruitment system. Posting period: From 30.09.2014 to 14.10.2014 Requisition: VN 2014/90 (O) - Senior Operations Officer (P3) - N'Djamena, Chad (54606138) Released Posting: VN 2014/90 (O) - Senior Operations Officer (P3) - N'Djamena, Chad (54606139) Released Page 4 / 4